Your buddy A.
Posted
Outstanding product
Great product, great value!
Response from AED.com· Mar 19, 2023
Thanks for the 5-stars and positive review, Al! Have a great day!

Average
1,820 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
1,820 approved reviews, newest moderated first
Your buddy A.
Posted
Great product, great value!
Response from AED.com· Mar 19, 2023
Thanks for the 5-stars and positive review, Al! Have a great day!
Monica C.
Posted
It took about 6 weeks to receive our order, probably due to supply issues. But once it came it was great.
Response from AED.com· Mar 10, 2023
Hi Monica! Thank you for your feedback! You are correct - Unfortunately due to global supply chain shortages, inventory of life-saving AEDs and their accessories fluctuates daily. Thank you for being patient with us! We hope to be of service again in the future! Have a great day!
MM
Posted
Don't let them kid you. They say they'll reach out after each one of these posts, but no one has reached out to me like they said they would. No one replies to emails. If you call you can only get a voicemail. This may have been a legitimate business at one point but it's not now.
Response from AED.com· Mar 9, 2023
Hi there! I apologize a team member has not reached out to you yet. Unfortunately, we receive a high volume of calls every day and may take longer than expected to return your calls. I have reached out to our team as a reminder and they will contact you at the earliest time possible. I apologize for any inconvenience this may have caused. Thank you for your patience with us.
Becky A.
Posted
We still don't have the 2 AED's. I emailed customer service and have received no response.
Response from AED.com· Mar 8, 2023
Hi Becky! I am sorry to hear that you were unable to get ahold of any of our team members. Unfortunately due to global supply chain shortages, inventory of life-saving AEDs and their accessories fluctuates daily. We understand the frustration this causes and apologize for the delay. I forwarded your contact info to our customer cares team who will reach out with an order status update. Thank you for your patience with us.
Cory S.
Posted
Have not received order, no one answers the phone call.
Response from AED.com· Mar 8, 2023
Hi Cory! Unfortunately due to global supply chain shortages, inventory of life-saving AEDs and their accessories fluctuates daily. We understand the frustration this causes and apologize for the delay. I have forwarded your contact info to our customer cares team who will reach out with an order status update. Thank you for your patience with us.
Rebecca J.
Posted
We never received our AED. I emailed you all and never received a response so I would like a refund. Awful customer service.
Response from AED.com· Mar 6, 2023
Hi Rebecca. I am sorry to hear that you were unable to get ahold of any of our team members. Unfortunately due to global supply chain shortages, inventory of life-saving AEDs and their accessories fluctuates daily. We understand the frustration this causes and apologize for the delay. I forwarded your contact info to our customer cares team who will reach out with an order status update. Thank you for your patience with us.
Ronda B.
Posted
We received the replacement batteries for our AED in a timely manner.
Response from AED.com· Mar 6, 2023
Hi Ronda! Thanks so much for your positive feedback! We are happy to hear that you received your products in a timely manner! Have a great day!
John B.
Posted
Been a month since placing order and haven’t seen or heard anything. Can’t get ahold of anyone at office!
Response from AED.com· Mar 3, 2023
Hi John! I am sorry to hear that you were unable to get ahold of any of our team members. Unfortunately due to global supply chain shortages, inventory of life-saving AEDs and their accessories fluctuates daily. We understand the frustration this causes and apologize for the delay. I forwarded your contact info to our customer cares team in hopes they will be able to give you an order status update shortly. Thank you for your patience with us.