Average
1,820 reviews
AED.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
1,820 approved reviews, newest moderated first
Todd S.
Posted
Combination of online and in person training.
Response from AED.com· Mar 15, 2024
Hi Todd! Thank you for the positive review and star rating! We hope to be of service again in the future! Have a great day!
Eli A.
Posted
Great support
Response from AED.com· Mar 15, 2024
Hi Eli! We are happy to hear our team was able to assist you! Please don't hesitate to reach out if you need anything! Have a great day!
James K.
Posted
Your website indicated that if I signed up for email I would receive 10% off my order--didn't happen. Called customer service and spoke with Stephanie and indicated my problem and also ordered another item. She promised to rectify the first discount --didn't happen. She also indicated that I would get 19% off the current order--didn't happen. As a result I am done with your company and will inform others of your false promises.
Response from AED.com· Mar 15, 2024
Hi James! We sincerely apologize for the miscommunication and fault on our team's part. I have forwarded your contact information to our customer care team, who will reach out shortly to assist you with your coupon code. We sincerely apologize for any inconvenience this may have caused you. In the meantime, please let us know if there is anything else we can assist you with!
Sherry C.
Posted
Asked about tax exempt and was told how to request that was not correct and was told a conflicting way.
Response from AED.com· Mar 15, 2024
Hi Sherry! We apologize for the miscommunication regarding how to request tax exemption. Please reach out to [email protected], and a team member will be able to further assist you in filling out the tax-exempt form.
Tim C.
Posted
Very easy to deal with and the details allowed for an exact required part(s)
Response from AED.com· Mar 8, 2024
Hi Tim! Thank you for taking the time to leave us the star rating! If there is anything we can do to better serve you in the future, please don’t hesitate to reach out to our customer care team at [email protected]. Have a great day!
Julian V.
Posted
I was able to find what I wanted and place the order in a matter of minutes. Good quick service and the website is user friendly.
Response from AED.com· Mar 8, 2024
Hi Julian! Thank you for taking the time to leave us the star rating! If there is anything we can do to better serve you in the future, please don’t hesitate to reach out to our customer care team at [email protected]. Have a great day!
Alejandro
Posted
Quick response and user friendly site
Response from AED.com· Mar 8, 2024
Hi Alejandro! Thank you for taking the time to leave us a positive star rating! If there is anything we can do to better serve you in the future, please don’t hesitate to reach out to our customer care team at [email protected]. Have a great day!
Jamie R.
Posted
When I had to check for availability on a product the call was picked up quickly. I then need to ask about tax exempt and I used the chat feature which was again answered quickly and professionally.
Response from AED.com· Mar 8, 2024
Hi Jamie! Thank you for taking the time to leave us a positive review! We are happy to hear our team was able to quickly answer your questions! If there is anything we can do to better serve you in the future, please don’t hesitate to reach out to our customer care team at [email protected]. Have a great day!
