Poor
386 reviews
411 LocalsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
411 Locals is an Internet Advertising Agency specializing in local search engine optimization (SEO), web design and online marketing solutions for small and medium-sized businesses throughout the United States. We are an official Certified Google Partn...
411 Locals (411locals.com) has 386 customer reviews on Rated Honest, with an average rating of 2.8 out of 5.
386 approved reviews, newest moderated first
Elder R.
Posted
They help a lot
Response from 411 Locals· Sep 13, 2022
Hi Elder, thank you so much for the 5-star rating and thoughtful review. We are very proud of the service we provide and love giving customers like you the experience you deserve.
Chad
Posted
Slow going its still slow but ive got a few good leads that have me working almost everyday ,only bad thing is like i said i wish i got more calls but overall well worth it .They also did a very good at setting up my online buisness website.thank you!!
Response from 411 Locals· Sep 9, 2022
Thank you, Chad for taking the time to rate your experience. We appreciate your 4 stars and welcome any feedback on what we can do to improve our services. Thank you for choosing us and letting us know how we're doing.
Dago M.
Posted
411 are the worst advertising company they are a fraud the worst experience I have had I been trying to cancel my service with them they ignore my request and keep charging my account they charge you for a bad service it is scamer company I do not recommend it
Response from 411 Locals· Sep 1, 2022
Hi Dago, we apologize for the experience you had with us. Kindly reach out to us at [email protected]. If you give us a chance, we intend to make this right and hope you will allow us to speak with you again to discuss the situation.
Lenny B.
Posted
This has got to be the worst company with the worst customer service I've ever dealt with in my life. They do not listen to your requests and could care less about your feedback as long as they get their money
Response from 411 Locals· Sep 1, 2022
Hello Lenny, I’m sorry to hear about your experience with us. This is not typical of us, and we can assure you that 411 Locals is a legitimate company that strives towards the best we can be. If you give us a chance, we intend to make this right and hope you will allow us to speak with you again to discuss the situation. Please get in touch with us at [email protected]
Cash for junk cars Nevada J.
Posted
if you want to lose time, money and any google account you have, hire them they are the worst advertising company they are a fraud the worst experience I have had with them they blocked my google page they charge you for a bad service it is scamer company I do not recommend it Scamer bad bad bad bad bad service
Response from 411 Locals· Aug 24, 2022
Hello Cash for junk cars Nevada Junk, I’m sorry to hear about your experience with us. This is not typical of us, and we can assure you that 411 Locals is a legitimate company that strives towards the best we can be. If you give us a chance, we intend to make this right and hope you will allow us to speak with you again to discuss the situation. Please get in touch with us at [email protected]. We’d like to clear things up with you as soon as possible if you’re available.
Loretta V.
Posted
I have been using 411 locals for 10 years and they are not expensive and they keep me up there in google. Very happy. They are honest and hard working. It doesn't matter the accent they do an inexpensive and good consistant job.
Response from 411 Locals· Aug 24, 2022
Thank you, Loretta, for your wonderful feedback. It's great to hear we offered you the service we strive for every day. Thank you for choosing us and taking the time to share your experience.
Jennifer
Posted
I wish I had listened to my gut when I took the first phone call. I have spent HOURS on the phone with representatives of 411 locals who barely speak english, much less clearly. I have told multiple people about my company. How I am different from other plumbing companies. But they don't listen. I have told them the area I work in (not the area I reside in) Yet they continued to market me for services I didn't offer in areas that I don't service. I have not received one single call from their advertising since starting in April. But upon Cancellation, you can bet they pro rated and charged me for the false advertisement in areas outside of our service area. Don't sign up with them. Don't give them your money!
Response from 411 Locals· Aug 8, 2022
Hi Jennifer, We are sorry for the inconvenience it has caused you. We completely understand that there was some communication error As much as we rely on our customer service, we deeply regret when situations like this occur. We would like to assist you by making things right personally. We truly value your business. Allow us to address this issue as soon as possible. Please reach us at [email protected] when convenient.
Adrian H.
Posted
411 locals has delivered as delivered a stellar product on keeping me competitive in my remodeling business. There support team Is eager to help me anytime I have a challenge thank you so much
Response from 411 Locals· Aug 5, 2022
Hi Adrian, we really appreciate your generous review. Providing an excellent customer experience is one of our goals. We look forward to repeating the experience for you in the near future!
