Mary P.
Posted
The customer service person I spoke too…
The customer service person I spoke too was excellent.

Great
569 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
1800PetMeds is your online pet store offering discount prices on pet supplies, medications, products, vitamins and supplements for your pet. Discount Prices on Pet Supplies, Frontline Plus, Advantage, Heartgard Plus, Sentinel, Interceptor, and more.
PetMeds (1800petmeds.com) has 569 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
569 approved reviews, newest moderated first
Mary P.
Posted
The customer service person I spoke too was excellent.
Sarah M.
Posted
Customer service rep. was very nice and worked things out for us quickly.
Jacqueline M.
Posted
The representative was very nice and helpful.
Anonymous
Posted
The rep I spoke with resolved a confusing issue immediately and in a friendly way. Thank you!
Valery S.
Posted
The first call I had got me nowhere. It was 29.35 minutes, and several of those minutes were on hold so I gave up. When I called back, however, Sanpaya was great! She apologized for the problems I had with the first call, and she took my new vet info and updated my order. Sanpaya is top notch!
Linda
Posted
Your company is awesome. I have always had a good experience even if my online order does not go through easily, I contact your company and all is fixed. I spoke to Steve today and he also made sure I have enough medication until my order arrives. My order always arrives quickly and I always find the best prices on your site. Thanks
Stacy
Posted
Krystal was amazing. I had been having a lot of issues trying to get my dogs medication and she took the extra steps to make sure it got approved. I REALLY appreciate her help.
PreciousPup P.
Posted
I spoke with Cindy. She was professional, knowledgeable and updated my accounts that for years had the wrong information. She is the best customer representative that I have spoken to in your company..and I’ve spoken to many. Give her a raise!!!!
Response from PetMeds· Sep 20, 2024
Hi PreciousPup, We’re delighted to know that our team member exceeded your expectations! It pleases us to receive feedback that your issue was resolved, and you can proceed with placing your orders with assurance that there will be no delay because of incorrect account information. Your kind words mean the world to us, and we can’t wait to share your compliments. Thank you! Looking forward to your next visit. Warm regards, Tanya W.