Amanda
Posted
Easy of order
Easy of order, on time delivery
Response from 1-800 Contacts· Apr 27, 2026
We are so happy to hear the ordering process was easy and the delivery was on time! Thank you for your feedback; we appreciate it!

Great
2,347 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Amanda
Posted
Easy of order, on time delivery
Response from 1-800 Contacts· Apr 27, 2026
We are so happy to hear the ordering process was easy and the delivery was on time! Thank you for your feedback; we appreciate it!
Sylvia J.
Posted
Great customer service. Fast shipping. Great price as well!
Response from 1-800 Contacts· Apr 27, 2026
We're happy you had a great experience with our customer service, fast shipping, and prices! We appreciate your positive feedback!
Lindsey
Posted
Easy and fast!
Response from 1-800 Contacts· May 4, 2026
Yay, we are so happy to hear that you've had simple and fast experiences when ordering from us. Thank you for taking time to provide a great review. We appreciate your support!
Donald
Posted
everything is just fine people very helpful delivery on time very pleased thanks
Response from 1-800 Contacts· Apr 27, 2026
We're happy you found our team helpful and the delivery timely. We appreciate your positive feedback and are pleased you're very pleased with your experience!
Emily D.
Posted
I placed my contact order before I was ready (got a new prescription the next day), and I was able to cancel my order so easily and then re-order the next day with the new prescription — while keeping all my discounts! The contacts also shipped very quickly. Highly recommend!
Response from 1-800 Contacts· Apr 27, 2026
We're happy to hear that you were able to easily cancel and re-order with your new prescription while keeping your discounts! We appreciate your feedback and are glad the contacts shipped quickly.
Ana
Posted
The customer service was incredible and my contacts got to me a week BEFORE the schedule. Absolutely recommend.
Response from 1-800 Contacts· Apr 27, 2026
We're happy to hear that you had such a positive customer service experience! We appreciate you taking the time to leave us such wonderful feedback.
Jessica
Posted
I love that 1800 contacts keeps track of my order & sends reminders when I’m getting low! Placing an order is so simple & smooth! I’m a procrastinator but my order ships so quickly that I’m usually surprised that it comes before I need more!
Response from 1-800 Contacts· Apr 27, 2026
We appreciate you sharing your experience! It's great to hear that our reminders and simple ordering process are helpful. We're glad your orders arrive quickly!
Michele M.
Posted
I have been a customer for a long time. They are SUPER focused on providing great customer service, package replacement if it gets lost on the nail, and just doing an AMAZING job!
Response from 1-800 Contacts· Apr 27, 2026
We appreciate your long-term patronage and are so glad to hear that you've consistently received excellent customer service and package replacement assistance from us. Thank you for your amazing feedback!