Average
592 reviews
10 FederalHonesty, pricing, process and quality scores appear once 5 customers have rated them.
10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
592 approved reviews, newest moderated first
Glenn V.
Posted
Prompt service.
Response from 10 Federal· May 4, 2020
Glenn, Thank you for your review. We are pleased to hear that you are happy with the prompt service that you received! Please do not hesitate to reach out for anything you may need. Have a great week! -10 Federal Management-
Chelsea V.
Posted
Had no problem getting a unit. The gate at my location needs to be fixed though. It is stuck open
Response from 10 Federal· May 4, 2020
Hi Chelsea, Thank you for your review! We apologize for any issues you had with the gate. Technology can be great, but can also malfunction occasionally. However, we can assure you that we will try to fix any issues as soon as we receive notice of them. Please do not hesitate to reach out for anything you may need. We appreciate you! -Management
CR M.
Posted
Just perfect all around...
Response from 10 Federal· May 4, 2020
Hi CR Mann, Thank you for your 5-star review! We are glad to hear this. -Management
Erik S.
Posted
Everything was fine
Response from 10 Federal· May 4, 2020
Hi Erik, Thank you for your 5-star review! -Management
Steven B.
Posted
Great the customer service was outstanding and patient.
Response from 10 Federal· May 4, 2020
Thank you for your 5-star review!
Tim S.
Posted
No issues. I have 6 units at this location.
Response from 10 Federal· May 4, 2020
Tim, Thank you for your 5-star review and for being a loyal customer! Please don't hesitate to contact us if we can help you with anything. -10 Federal Management-
Anthony C.
Posted
Sebastian H. Did a great job he is literally the best! I had no problems and I also enjoyed my tune while checking into my unit it was simple and very easy!
Response from 10 Federal· May 11, 2020
Hi Anthony, Thank you for your 5-Star review! We are happy to hear that your experience was simple and easy. We will be sure to relay the kind words to Sebastian. Please do not hesitate to reach out for anything you may need moving forward. -Management
Bong Y.
Posted
full batterylife
Response from 10 Federal· May 11, 2020
Thank you for your 5-Star review!
