Zoe Lev JewelryReviews of zoelev.com

Love my earrings! They are perfect! Ordering was easy as well.

Great quality!

I absolutely love the necklace! Couldn’t be better

ZoeLev went above and beyond to help me out when the Postal Service lost my wifes necklace when I sent it in to have an initial added. The service, care, attention paid to my situation was amazing and we're so grateful

Customer service is very poor. After placing an order and paying a significant sum, there’s no follow up as to the status of the order. You’re supposed to check production time of a specific piece. The items I ordered exceeded the production time stated, no note from the company as an update. No response to my email asking for an update for several days and after an automated message came that the items were shipped, still late. Items arrived, and I liked the quality and style, however two of the personalized items were done incorrectly. Thankfully after contacting them again, I received a pretty quick response and had to send back the items for replacement/correction. I’ll be looking out to see if I receive a status, but I’m not betting on it. It’s like the black hole. Which is a shame, because the jewelry was nice. But it’s too stressful to spend that much money and be in the dark about where the item is that you spent your money on. Not to mention, it was a gift. So I can’t even give the gift, after ordering this well over a month in advance of when needed. Very disappointed and for that reason would not recommend.

Easy to add another initial to my necklace.

I ordered a e-gift card. The process was simple. The email containing the card was quickly received and equally easy to use.

Arrived today. Beautiful. Cannot wait to gift this to my daughter for Christmas.