ZipcarReviews of zipcar.com

1.5

Bad

331 reviews

Zipcar1.5Bad

Rating breakdown

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.

Zipcar (zipcar.com) has 331 customer reviews on Rated Honest, with an average rating of 1.5 out of 5.

331 approved reviews, newest moderated first

Dale R.
Posted Dec 16, 2019
Absolutely THE worst customer service
Absolutely THE worst customer service. They lied to me by promising a credit. They continued to tell me only what they they thought me to hear. I cancelled my membership.
PE
Posted Nov 3, 2019
Extremely poor service
Extremely poor service, makes money on aggressive, unfair fees.
AK
Posted Jul 26, 2019
Extremely poor customer service.
Extremely poor customer service. I was told several times via phone someone would be contacting me and no one ever reached out. I had to send an e-mail and am still having difficulty resolving my issue, despite having a phone call with a supervisor that it would be taken care of.