Great
649 reviews
ZINVOHonesty, pricing, process and quality scores appear once 5 customers have rated them.
ZINVO is a fashion-forward watch brand made for a young, dynamic, and style-conscious audience. Boasting modern designs, high-quality watch movements, first-rate materials, and affordable price points, we deliver timepieces that stand out from the crowd.Customer Service Hours:Monday- Friday 9am - 5pm (Pacific Time)Contact Us:Phone: (424) 371-0403Email: [email protected] Messenger: @zinvowatches
ZINVO (zinvowatches.com) has 649 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
649 approved reviews, newest moderated first
Nizar M.
Posted
Great watches. Beautiful craftsmanship. Honest people . Many thanks to Vitor and Borys . Very personal service.
Response from ZINVO· Dec 7, 2022
Hello Nizar, thank you so much for your support and kind words, we're extremely happy to assist our customers all the way through!
Jarrod E.
Posted
Really impressed with this company and their products! My customer service experience was stellar, and the watch is striking. The motion of the blade is really unique, and I really appreciate the weight of the watch - it feels well constructed!
Response from ZINVO· Dec 7, 2022
Hello Jarrod, thank you so much for your feedback and support, we're glad you're happy with the quality of our timepieces!
Elijah M.
Posted
Amazing customer service, I had missed seeing something about a deal they were offering at the time of my purchase and they reached out to me to offer me the other part of that deal.
Response from ZINVO· Nov 30, 2022
Hello Elijah, we hope to always exceed our customer's expectations, thank you much for your feedback and support!
Bartholomeo
Posted
Very unique design and good price quality ratio. Love the Zinvo blade collection.
Response from ZINVO· Nov 30, 2022
Hello Bartholomeo, thank you so much for your feedback and support!
Derek
Posted
I had been tossing around the idea of buying one of these for a few years as I have seen them in the wild a few times. So I ordered a blade panda which I wanted. I hadn't heard from them, but inquired and they apologized for not reaching out to let me know them had no more inventory of the panda. But they did rectify it buy offering me a custom blade that looked close at no additional charge and shipped it right away. Thanks for making a bad situation right and being speedy about it.
Response from ZINVO· Nov 30, 2022
Hello Derek, thank you so much for your feedback and for believing in us, we'll always do our best to keep you happy as a valuable customer!
Peter T.
Posted
I am completely dissatisfied with my purchase and customer service. It has now been over six months, no response to my e-mails, and phone calls go straight to voicemail. Completely unsatisfactory in customer service, and it feels like they're stealing my money. I purchased a fully customized watch back in January this year, over $500.00 spent, with no watch and full lack of response and care. I am not happy. I was looking forward to receiving my watch, but now I just want my money back since I have not received a thing. Someone please help!!!!! I am tired of losing money, most especially with everything being more expensive these days.
Response from ZINVO· Aug 5, 2022
Hello Peter, thank you for your feedback, we're sorry to hear this and our team will be in touch with you shortly to offer the best possible solution.
Kasandra J.
Posted
My debit card was comprised recently and ZINVO was one of the transactions, customer service was incredibly helpful and accommodating. While I didn’t purchase a watch, you are in great hands with their employees.
Response from ZINVO· Apr 14, 2022
Hello Kassandra, thank you very much for your feedback.
Mitch M.
Posted
Worst customer service...and i literally buy watches monthly if not more. From high end sites to cheap fashion models like this one. Without a doubt the worst. Fedex lost my watch...they conned me into buying their protection program then just ignored me. A couple people told me theyre made like crap anyway.. but for me a company should not even exist in 2022 with this kind of service...skip this brand...there are so many better made cheap fashion watch models with better press reps and service. Spread the word...i know i will!!!!
Response from ZINVO· Mar 30, 2022
Hello Mitch, thank you for your feedback and we're sorry to hear about your negative experience. Could you please email us with your order number so that we can look into your case and offer the best possible solution? Thank you in advance.
