Excellent
2,847 reviews
YuMOVE USHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
2,847 approved reviews, newest moderated first
Sherry D.
Posted
My 13 year old Chocolate Lab is a "fantastic moving boy" for his age! He and my 10 year old Blue Heeler girl have been taking this supplement for almost 2 years now and I'm SO GLAD I changed them over to YuMove!
Response from YuMOVE US· Jul 10, 2024
Hi Sherry, thank you for your review. We are so happy to hear that your dogs are doing so well since being on YuMOVE! Kind regards, Dianivette
Carey
Posted
YuMove customer service is top-notch. I had an issue, I reached out via their website chat. I was emailed shortly after that and that issue was taken care of immediately. Plus, they followed up to make sure I was satisfied.
Response from YuMOVE US· Jul 9, 2024
Hi Carey, thank you for your review. We are thrilled to hear that our Customer Service team was able to help you out! Kind regards, Dianivette
customer
Posted
Can’t seem to get the shipments right. I have called and emailed. I no longer own the dog. Updated my review. I called and had a great customer service person who identified the issue. I was refunded as was appropriate. My concerns were addressed.
Response from YuMOVE US· Jul 8, 2024
Hi Caryna, we spoke over the phone today and I was able to cancel your subscription and resolve the issues you had with your orders as we had the wrong address on your account. A Customer Care Team member will be in touch again today! Kind regards, Dianivette
Rick
Posted
Always a pleasure to deal with Diana!
Response from YuMOVE US· Jul 8, 2024
Hi Rick, thank you for your review! We are happy to hear that Diana was a pleasure and able to help you out! Kind regards, Holly
Kimberly
Posted
I definitely see a difference in my 8 yr old chihuahua and 9 year old boxer mix. I have used this product for about 8 months . I also give it to my geriatric dogs , but truthfully I can't tell with them ( they are up there in age , around 13-14) but continue to give it to them just in case. I have the auto shipment and what a great buy for the 300 count tablets !
Response from YuMOVE US· Jul 8, 2024
Hi Kimberly, thank you so much for your review. We are so happy to hear that you have seen a difference in your dogs! Kind regards, Dianivette
Carol D.
Posted
Customer service is wonderful. When I had a problem with a product they helped me out promptly
Response from YuMOVE US· Jul 8, 2024
Hi Carol, thank you for your review. We are thrilled to hear that you are enjoying our Customer Service! Kind regards, Dianivette
Susan
Posted
Easy ordering process, order was filled and shipped within a short amount of time.
Response from YuMOVE US· Jul 8, 2024
Hi Susan, thank you so much for your review! We are happy to hear that our site is user friendly and that your order was shipped in a timely manner! Kind regards, Dianivette
Rebecca J.
Posted
I appreciate the emails to confirm orders that have been placed. However, I wish there was a reminder email about subscriptions to pause, push back a week, etc. Other than that, I'm very happy w my experience
Response from YuMOVE US· Jul 5, 2024
Hi Rebecca, thank you for your review! We are upgrading our system so you should now be receiving notifications. We love that you are having a positive experience with YuMOVE! Kind regards, Holly
