Excellent
2,847 reviews
YuMOVE USHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
2,847 approved reviews, newest moderated first
Adrian R.
Posted
Great customer service hands down !!
Response from YuMOVE US· Dec 5, 2022
Hi Adrian, thank you for your review. We are so pleased to know that our customer service has been great for you! -Chelsea
DALE W. E.
Posted
I was ready to put my 13 year old lab down before I tried your product. Since "Isabelle" has been taking yu move ( 2 months now) I have seen a very dramatic change in her ability to go up and down stairs and now enjoys going for walks again.
Response from YuMOVE US· Dec 5, 2022
Hi Dale, wow thank you so much for sharing this story! We are so thrilled to hear about Isabelle's progress since taking YuMOVE and that she has a full new lease on life. If we can assist you with anything moving forward, please do not hesitate to reach out! -Chelsea
Jen
Posted
I ordered YuMOVE to help both my 3 year old, and 16 year old, dogs. Both and healthy and not having any specific mobility issues, other than the 16 year old slowing down considerably. I really feel like I've seen a difference in his pep and desire to walk, and he still occasionally speeds up to a good trot. Anything that could help keep him happy and active is so valuable, and I feel like YuMOVE helps.
Response from YuMOVE US· Dec 5, 2022
Hi Jen, thank you for your review. I am so happy to hear that you have noticed a difference in your dog with YuMOVE! -Dianivette
Vickye P.
Posted
Good product and good prices.
Response from YuMOVE US· Dec 5, 2022
Hi Vickye, thank you for your kind words and enthusiasm for YuMOVE! We are so thrilled to know that you're so pleased with our brand. -Dianivette
tonna P.
Posted
My daughter-in-law ordered this from Amazon the same day I ordered straight from the company. She received hers days ago and I’m still waiting on our order. Very frustrating! I thought ordering direct from the company would be the best route to take . I was wrong . Very slow service.
Response from YuMOVE US· Dec 5, 2022
Hi Tonna, thank you for your review and I'm sorry to hear that your shipment is taking longer than expected. I can see that you placed your order on Saturday and that your order was shipped out that following Wednesday. We do expect orders to be shipped in a timely manner, so a Customer Care team member will reach out to you shortly to determine how we can best assist you with next steps. Kind regards, Chelsea
T.R.
Posted
ease of ordering, discounts available.
Response from YuMOVE US· Dec 5, 2022
Hi, thank you for your review. I am happy to hear that you are able to enjoy our discounts! -Dianivette
Marty
Posted
I just had a hard time ordering sale product I finally got it but it took the system a while for it to accept the sale code. I was going to order another item but when I had trouble I took that out of my cart. When I finally was able to get it, I was afraid to go back for the 2nd item because I didn't want to loose the 1st
Response from YuMOVE US· Dec 5, 2022
Hi Marty, thank you for your review and I'm so sorry to hear that you had a hard time purchasing some of our sale items. Someone from our Customer Care team will be calling you shortly to discuss this issue and we look forward to helping to resolve this problem for you. Kind regards, Chelsea
Barbara B.
Posted
Madi will be 10 yrs old on Christmas Day. She is an Old English Sheepdog. She has Osteoarthritis and Degenerative Joint Disease.... We have noticed her movements are better... We have tried different types thru the years... this has had the best results !!!!
Response from YuMOVE US· Dec 5, 2022
Hi Barbara, thank you for your review! I am thrilled to hear that Madi's movements are better since being on YuMOVE! -Dianivette
