YoursmallbusinessReviews of yoursmallbusiness.com

Response from Yoursmallbusiness· Aug 20, 2025

Erick, you were declined because your business couldn't support another loan due to the existing loan you took with another company and your low ending daily balances. There was no room for an additional loan. Our sales manager Mark had explained this to you numerous times and you still felt the need to leave us a bad review. We appreciate your feedback and wish you the best of luck on your future endeavors.

Response from Yoursmallbusiness· May 1, 2025

Hey Oliver, Thank you for taking the time to share your experience. We sincerely regret that our service did not meet your expectations, and we take your feedback seriously. Our goal is always to provide transparent and effective support to every business owner we work with. While we work with a broad range of lenders and financial products, not every funding option is a fit for every profile, and sometimes, unfortunately, approvals may not materialize as hoped—even after initial pre-qualification reviews. That said, we acknowledge that clearer communication and follow-through could have helped manage expectations better in your case. We apologize if any recommendations given did not prove helpful or if our suggestions gave the impression of direct banking relationships where none existed. We are currently reviewing this situation internally to ensure all future communications reflect the most accurate and actionable options available. While we understand your frustration and truly regret the time lost, we’re committed to learning from this experience and improving. If you’d be open to a follow-up conversation, we’d welcome the opportunity to make things right or at least bring closure. Thank you again for your feedback. Sincerely, Randall Richards