YourGreenHousesReviews of yourgreenhouses.com

I placed (and Paid) an order on 1/31/26, with a promised delivery date of February to early March. As of 10/2/26, I have initiated contact three times, actually speaking to a person twice (the same Lady each time who was very nice). Both times she apologized, and promised the greenhouse would be delivered within 4-6 weeks. I have emailed again on 9/26/26 requesting a firm delivery estimate or a refund, again with no response. We had high hopes for this purchase, but that is looking like it will never happen. I sincerely regret giving this company money in good faith, only to be abused in that faith.

The ordering process was easy. I love the products/solutions that "YourGreenHouses" offers. Also, I greatly appreciated the "Welcome" call from Melanie & her keeping me updated on the status of my order.

Don’t do it - waste of time and energy. We ordered one in early April ‘26 (it’s now October), got a delivery date of end of May, then got pushed to June, then kept getting emails it was delayed. My husband called and emailed at least every 3-4 weeks - they would never answer and rarely called back. Then they tried telling us we’d have to go pick it up at some distribution center unpack it and rent a truck to get it to our house - that’s not what we paid for. After seeing all the reviews with people having the same types of problems - we called our credit card to cancel. If you did order make sure you are documenting the run around so you have an option to dispute the charge with your cc. Unfortunately we can’t get money back for the concrete pad we installed for the greenhouse.

This company has lied to me many many times about my product timeline. I don’t have my greenhouse but they have had my money since April. And keeps giving me excuses why no refund yet. I’ve called and emailed and I still get lied too. Do not order from this company. I’m am initiating a lawsuit.

Ordered in March. Excuses for delayed delivery through September. Finally gave up and cancelled order in October. Awaiting refund. Avoid this company.

Well, we are approaching 20 weeks and still no greenhouse, no email returns, and no callbacks. I’m beginning to think this was all a scam. I’m going to have to contact my credit card company soon and report them. Giving them a couple of days to report back on this review. If I still don’t hear from them, I am reporting them.

Liz was very helpful and patient during the process. She answered all of my questions and sent me extra information and a video so I could make an informed decision.

The follow up customer service so far has been great. I'll know more in 14 weeks when the product arrives.