Anonymous
Posted
Takes super long to ship
I ordered the ring almost 2 months ago and I still haven’t got it.

Excellent
601 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
YourAsteria is a Ukrainian jewelry brand which creates handmade jewelry in silver, rose gold and yellow gold plating, 14k and 18k white, yellow, rose gold, platinum. Worldwide delivery. Lifetime warranty and 24/7 online support!
yourasteria.com (yourasteria.com) has 601 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 3 reviews with 3 stars · Clear filters
Anonymous
Posted
I ordered the ring almost 2 months ago and I still haven’t got it.
Megan
Posted
Decent communication but my tracking never updated for 3 weeks, not even when it was finally delivered. This caused some serious anxiety especially when waiting for a gift. I emailed a bunch of times and was just only told "it will get there". Not super helpful. Ring is nice though, as expected.
Response from yourasteria.com· Feb 14, 2024
Thank you very much for your feedback. Kindly ask you to note, that we try our best every time to fulfill each of our orders ASAP and send the parcels as quick as it can be. From our side we did everything 100% in time, although, unfortunately, we don’t have any influence on the post work, every update in their system is automatically sent to the sales platform, where we are working. We will be more that grateful if you rate our jewelry, not the work of the post. We make every effort to create beautiful ring for you and send it to you in time.
Lisa L.
Posted
The ring is beautiful as was the packaging. The emerald fell out within 2 days of arrival though so it’s essentially not wearable. The business claims I didn't reach out to them regarding the emerald falling out. This is simply not true. Now they want me to remove my rating.
Response from yourasteria.com· Feb 14, 2024
We are very sorry that you were not satisfied with the diligent work of our jeweler :( We hope that we will be able to please you with great service in the future! Unfortunately, the buyer never wrote to us with this issue. Please be assured that we are always happy to assist if you contact us with any question!