YouarrivedReviews of youarrived.com

This is scam website! buyers be cautious!! They will take your money and NEVER send you anything! I have called this company many times to the number provided only to be answered by a “third” party that has ZERO ANSWERS to your questions in regards to my order status. I was told many times that some one would reach out to me with an order status and never happened. The website states its located in Sacramento ca. but I was told different on the phone every time i called. The last time being told its in San Jose Ca. I’M WARNING YOU STAY AWAY FROM THIS COMPANY! They are scammers and are scamming people of their money!

My experience was not so good! I ordered one Tag Heuer watch Oct 13th. I received 2 watches, both with the same serial number. The first package was received 11/17/23. When I checked the serial number against the Tag data base, everything matched up. Then on 11/26/23 I received a second package with an identical watch and serial number. How can this be if these are authentic watches? I investigated the boxes further, and after I removed a sticker, I found “made in China”. When I reached out asking questions and wanting a return, I was told “no return”. I was accused of making the fake watches. I was told “The serial and warranty cards match the Tag database and we've had the movement checked”. After 6 more email exchange where I provided pictures of both watches, pictures of both packages, I was still told no return. Once I place a review on his website detailing this, they agreed to take it back. I did get a refund, but my time was wasted, and there was NO apology for that or for the inconvenience of this whole ordeal. The former Big 4 auditor in me, believes there no such thing as isolated incidents. Whether he know he was selling a fake watch, I’m not sure. But I was sent 2 identical watches with the same serial number markings. Be very cautious buying from him or one of his companies.

I have not yet received my order. It was ordered on Aug 18th,2023 and today is Sep10,23. They will take down the complaint at Customer Service and then no calls or actions from anyone. Very bad customer service. You are on your own after ordering anything from this site. I am going to dispute my charges with my credit card company.

Ordered on May 26th, had a shipment sent to Florida, I live in Pennsylvania. After talking to a couple people, they said they would make it right. Started a new (bogus) shipping label about a week later. Still haven't received item that has already been paid, and the tracking info still doesn't have a delivery date because the item hasn't been shipped. Now I'm waiting for a refund from PayPal because they haven't finished their investigation. Don't order from this site.

Not a good experience purchasing from this company. They upload shipping information that was not correct, and shipping took a very long time. It took almost a month to receive part of my order. And when you reach out to them, they will say “we are very disappointed you are not more patient”. Not a good experience.

This was not the correct Bottega veneta perfume I ordered. I ordered the Bottega veneta eau de velours