Average
344 reviews
YextHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands — discovery now runs through AI models, local search, social surfaces, and agent-driven recommendations. Yext gives brands the intelligence to see where they're losing, verified data AI trusts, and content and data distribution to every surface that matters. Scout analyzes 10 billion signals monthly across four AI models, the Knowledge Graph maintains the verified source of truth for every location, and distribution agents syndicate brand content in real time with no aggregator in between. To learn more, visit yext.com.
Yext (yext.com) has 344 customer reviews on Rated Honest, with an average rating of 3.3 out of 5.
Showing 117 reviews with 1 star · Clear filters
Luis R.
Posted
Lost time I don't have any customer from text
Response from Yext· Sep 22, 2016
We're sorry to hear that, Luis. We'd love to hear more of your feedback and learn how we can improve our services. Please feel free to reach out to us for further discussion at [email protected].
Ralph L.
Posted
The promises that were given were just blown off. The main promise about help with ranking of certain search words were not even attempted. Spend the money and time on something else. It also took them over 40 days to respond to this review post, so their service does not work any better for them! They then told me to reach out to them which is not easy but they did not offer to reach out to me their customer!
Response from Yext· Sep 23, 2016
We're very sorry about that, Ralph. We'd be happy to reach out to you and hear more of your feedback. We apologize for not living up to your expectations, but hopefully a conversation will help us understand your frustrations. Thank you again for your feedback.
Mark N.
Posted
I've had this service for over 6 months and have yet to get my first call from these ads they put out on all these so-called sites ones that nobody has even heard of waste of money waste of time and a waste of energy take my advice go somewhere else.
Response from Yext· Sep 25, 2016
Mark, we appreciate your feedback. We're sorry to hear that our services haven't lived up to our expectations. We'd be happy to speak with you further about how to best utilize them for your business. We'd also love to hear how we could do better. Please feel free to contact us at any time at [email protected].
Thomas D.
Posted
I should have done more research after receiving a call from a telemarketer explaining what Yext is all about. After setting up my page, I have seen none, zero hits based on their analytics tool. I tried reaching out to Yext for help and received only an email saying they received my request and never heard back.
Response from Yext· Sep 27, 2016
Apologies on the delayed response, Thomas, but we wanted to make sure we addressed this. Please accept our apologies that you did not receive a response to your inquiry. We've passed your message on to our support team, who would be happy to reach out to you to discuss your subscription and how to best utilize it for your business needs.
Kjell R. G.
Posted
Nothing was as promised. Bad follow up for corrections. Will never use again.
Response from Yext· Sep 25, 2016
We appreciate you leaving your feedback, Kjell. We're sorry to hear that our services have not lived up to your expectations. We'd be happy to speak with you and learn more about what happened and how we might improve. Please reach out to us at [email protected].
Joycelyn R.
Posted
This was a waste of my money!
Response from Yext· Sep 27, 2016
Apologies on the delay in response, Joycelyn. We are very sorry to hear that you feel like Yext was a waste of your money. We would love to further discuss this and understand what we could have done better. Please feel free to reach out to us at any time at [email protected].
Kathy S.
Posted
We have not found Yext to be of any use at all to our business.
Response from Yext· Sep 25, 2016
Kathy, we appreciate your feedback and are sorry to hear that our services haven't lived up to your expectations. We'd be happy to speak with you and learn more details behind your review and how we might be able to help your business further, as well as learn how we might improve. Please feel free to reach out to us at any time at [email protected].
Eran H.
Posted
It doesn't get you anywhere, better yet, pay the same fee to an SEO expert.
