Excellent
317 reviews
Yampu ToursHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1998, Yampu Tours has been creating seamless, personalized travel experiences for discerning travelers worldwide. With a 5-star Trustpilot rating and 10 World Travel Awards, we are a trusted leader in custom luxury travel. We craft private journeys across 90+ countries on all seven continents, ensuring every itinerary is tailored to your unique interests and travel style. Our clients' testimonials reflect our commitment to exceptional service, authentic experiences, and unforgettable adventures. Discover why travelers have trusted Yampu Tours for nearly three decades.
Yampu Tours (yampu.com) has 317 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
317 approved reviews, newest moderated first
customer
Posted
Great people setting this up. Great guides on the other end taking care of you!
Response from Yampu Tours· Apr 19, 2018
Thank you, thank you! It helps to have such fantastic travelers to work with as well ;)
Irene S.
Posted
We enjoyed Oman and liked our 2 guides. The hotels were acceptable and the food was also. We learned a lot, which we always appreciate. The guides exposed us to a variety of experiences, which is what we wanted. Thank you for arranging this for us.
Response from Yampu Tours· Apr 19, 2018
You are certainly welcome, Irene! We love to hear when our travelers are able to truly experience their destinations of choice. We look forward to arranging your next experience!
David F.
Posted
Personal service was great. Stephanie was available by email throughout the trip and made adjustments while in country
Response from Yampu Tours· Apr 19, 2018
Great to hear, David! Whether you're on the plane or in the country of travel, our consultants are always happy to work on making any adjustments and are available to their travelers via email and phone during their travels along with our emergency phone for any hiccups that may occur. :)
Jason C.
Posted
Yampu tours did an excellent job putting together our tour. Specifically, Karolina, our Yampu rep, excelled at getting to know us; our likes/dislikes, interests, etc., and constructed a tour that met all of our needs. The sites were amazing, guides were professional and knowledgeable, divers were safe and courteous and everything went off without a hitch. Further, any changes that were needed or questions we had were dealt with in an expedited manner. Listening and communicating with the customer are huge parts of most jobs, but specifically tourism, and Karolina is great at both. We intend to use Yampu again in the future, and specifically recommend Karolina for your travel needs.
Response from Yampu Tours· Apr 2, 2018
Thank you so much for your kind review, Jason! The team is happy to know you enjoyed your experiences in Myanmar, Singapore & Thailand. We strive to make sure our traveler's trips go as smoothly as possible, eliminating all stress and worries that come with traveling abroad. Our specialized Tour Consultants, including superstar Karolina, all enjoy creating a genuine bond with their travelers to make sure everything meets expectations and beyond! Karolina and the rest of the team look forward to making your next experience just as unforgettable as the last.
S.d P.
Posted
Had an amazing trip to Chile and Patagonia, thanks to Yampu! They are very,very, well organized, coordinated and efficient. I will be calling Yampu again for my next vacation.
Response from Yampu Tours· Jan 29, 2018
Thank you so much for taking the time to let us know how your trip went and the kind words! Ryan and the rest of the team are looking forward to assisting you on your next adventure :)
Deborah L.
Posted
Sorry it has taken awhile to get back to you but wanted to let know that we had an outstanding trip, thanks to you!! We both feel that every travel detail was seamlessly handled for us so we did not have to think about anything but enjoying our travels. You did an amazing job for us!! What was an incredible trip to view and photograph chimpanzees and gorillas also tuned out to be a trip to meet and fall in love with the land and people of Tanzania, Rwanda and Uganda! Our guide in Tanzania, Sexton, was delightful and excellent in making sure our experience was exactly what we wanted. Although our time was short with him, we truly enjoyed every minute with him. We also just couldn't have had a better guide than, Eric Nodorere, who became a very dear friend and cherished travel companion throughout our extended travels through Rwanda and Uganda. Indeed we have never spent so much concentrated time with anyone except our children and wouldn't have had it another way. Eric was very observant and sensitive to making sure everything went perfectly without our even noticing which is the definition of "exceeding expectations"!
Response from Yampu Tours· Jan 24, 2018
Hi Deborah, Thank you so much for taking the time to let us know how we are doing and how your exciting trip went! We love hearing about our guides and the lifelong connections made with them and will of course relay your kind words. Being able to photograph such spectacular creatures must have been an incredible experience! The entire Yampu team really appreciated the videos you shared, allowing us to see your fun filled adventures through your eyes. Stephanie and the rest of the team look forward to helping plan your next stress-free experience in the future!
Jennifer S.
Posted
I loved the printed itinerary you provided. It was helpful and we referred to it often. It had almost all the info we needed. I would recommend adding information in there about cell phone/mobile network coverage. I hadn’t thought about it ahead of time but luckily my phone had a daily TravelPass from a previous trip. Loved the hotels – all were high quality, and in great locations. Loved that the accommodations all included free breakfast! The transportation was really well organized – and made me feel like a celebrity. 1) Airport guide in Santiago was fantastic. When he dropped us back off at the airport, he actually stayed with us and helped us get processed through the ticket counter, and up to the security gate. He went above/beyond 2) I loved that Buenos Aires agency gave us printed vouchers with the specifics of everything – hotel, tours, transportation City tours were both really great. The tour guides for both Santiago and Buenos Aires were awesome. Antarctica XXI – Punta Arenas team I’m glad we upgraded the flight to Antarctica – it added some value. The flight attendant on Antarctica Air was fantastic. The daily events at the hotel were a bit confusing. They didn’t put up notifications about times/expectations until the morning of. I would have preferred they give some notice the day before. The briefing at the hotel was well organized, as was the boot sizing, and the registration. Antarctica XXI – Cruise team The entire cruise team was fantastic. The expedition staff was incredible – knowledgeable, personable, and everything was safety first. The rest of the staff (dining, bar, housekeeping, captain) were all also fantastic. My only disappointment was I thought we would be able to get the Antarctic stamps at one/more of the bases on the continent. I had asked during the webinar (provided by Antarctica XXI) and they said we give our passports to the cruise team when we embark (which we did) and get them back when we disembark (which we did). But that THEIR team would get us stamps at a base or two. At the very least, I wish we could have received the stamps from Russian and Chinese base camps at King George when we landed at the airport. Seems like that would have been easy to arrange. Amazing trip overall. Yampu did an amazing job of keeping us informed, updated and ready for the trip.
Response from Yampu Tours· Jan 18, 2018
Jennifer, Thank you so much for taking the time to give us such an informative and thorough review! Every detail helps us better improve ourselves and our methods of operation. We aim to make our Yampu Travelers' experiences as smooth and informative as possible. With this in mind, our operations team is continuously at work gathering the most up to date travel information for all of our destinations and will of course work on providing future Yampu Travelers with in depth cell phone and data information. We are also excited to hear that you enjoyed your accommodations as we continuously are researching the best options for our client’s tastes and needs, all with an included breakfast! We do apologize for you not receiving your passport stamps for we understand how important that is to avid travelers to further mark their experiences abroad. We will of course relay your kind review to our local offices including the local guide in Santiago who assisted you through the airport process. Thank you again for your review! Stephanie certainly looks forward to helping you further with your passport stamp collection in the future!
Walt D.
Posted
Great trip; Yampu planned it exceptionally well; would absolutely use Yampu again
