Excellent
122 reviews
Xq VipHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Xq offers a range of high-quality skincare products for all ages and skin types, focusing on anti-aging and problem-solving solutions.Our products combine the latest technology with natural ingredients, offering non-invasive alternatives to enhance beauty without resorting to drastic measures like surgery. We source our goods from verified, authorized distributors and establish direct relationships with manufacturers to ensure authenticity, quality, and competitive prices for our fellow enthusiasts, because everyone deserves to feel gorgeous.
Xq Vip (xq-vip.com) has 122 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
122 approved reviews, newest moderated first
Jillian M.
Posted
Hands down the best. Amazing experience. The customer service is impeccable. And my packages are always so lovingly packed. I can tell if they put that much care into packaging, they put love in your whole order.
Sasha M.
Posted
Very nice packaging, very good prices and the owners seem to be very diligent in caring for their customers.
Montrell L.
Posted
This company appears to be typical of many online retailers. That hides behind website and solid products and when there's an issue. They do not solve it, just stall you out with e-mails. Unfortunately, while they may respond to inquiries, it's very generic e-mails, that do not solve the issue. We have been missing products and it's been missing for five weeks. Company refused to refund AND not helpful at all. Be careful new customers. So that you know that I'm not just typing rude messages -- here's the process: There's two tracking numbers associated with a shipping order. Well the second tracking order never was provided, but the order order said delivered! We haven't had any support. Good Luck. New customers
Response from Xq Vip· Feb 27, 2026
Sorry to hear your experience wasn’t great. Your product was shipped with confirmed delivery, tracking number 1Z435506YW21040598. That said, as soon as I saw your email today, I issued a full refund. As mentioned in my email, I recently let my customer service team go and hired a new one due to some complaints.
BG
Posted
Order these from Amazon when I went to move them after they were connected they fell apart and two of them broke. Even thought they were purchased through Amazon I reached out to the customer service in hopes I could get two new replacements instead they sent me 6. Not only did they go above and beyond by sending me more than what I lost but their customer service is extremely quick to respond and this got solved very quickly. I truly enjoy the product and appreciate the great customer service this company has!!
K.S.
Posted
Shipping was fast. The order was accurate. Will purchase again from this company.
Gail
Posted
Very fast shipping, packaged to perfection, and arrived ice cold!
Melanie P.
Posted
Love this site, love all products I’ve received. Customer service is top notch. Would definitely recommend.
Susan C.
Posted
This is a trustworthy business! The owner is the best!! She is honest and is always available to help with your beauty needs!! A+A+A+
