Excellent
172 reviews
Xiber LLCHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services.Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service.On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Xiber LLC (xiber.net) has 172 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 6 reviews with 4 stars · Clear filters
LW B.
Posted
it explained what the company does and how it differs from the competition, uses the metaphors of Indianapolis fast cars should build more off that comparison to stand out more from your competitors, Grahics of call center could look a little more professional
Immaterial
Posted
The internet service itself is spotty at times in my area, but the representatives on the help line are quick to respond through the text service and their on site engineers are doing great work to get things back up when it does go down.
Madelyn S.
Posted
Fast responses and had clear questions and answers for me to solve the issue
Devin K.
Posted
I called initially when I moved into my apartment noticing the wifi did not work. I tried reaching out via phone and chat, but no one got back to me. I called earlier this morning and had someone pick up within 30 seconds of being on hold, she walked my through the process and to try different things and the wifi was working again, thanks for the help!
Consumer
Posted
It was very helpful! Took awhile for them to get back to me after my initial inquiry, but the assistance was smooth sailing from there.
Adriana F.
Posted
The person helping us was very time efficient and helping us.
