Excellent
172 reviews
Xiber LLCHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services.Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service.On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Xiber LLC (xiber.net) has 172 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 154 reviews with 5 stars · Clear filters
Cathy S.
Posted
Benjamin was cheerful, polite, and expedient on the call today for internet service assistance. I truly appreciated his assistance!
Response from Xiber LLC· Oct 23, 2023
Thanks so much for the 5 stars, Cathy! We're very glad we were able to resolve your issue. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!
Sam
Posted
Easy on my schedule, fixed simple and fast.
Response from Xiber LLC· Jul 31, 2023
So glad to hear that things were easy for you to get resolved! Thank you for leaving the review. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!
Grant
Posted
I needed my service cancelled as i am moving and will no longer use XIber. Benjamin did a stupendous job for me!
Response from Xiber LLC· Jul 31, 2023
Thanks for taking the time to leave the fantastic review for Ben, Grant! We are so glad that you had a good experience with our service. Please let us know if we can assist, if you ever have our service again in the future!
Jaden P.
Posted
fast communication, helped me out by taking me through the steps and fixed the problem
Response from Xiber LLC· Jul 31, 2023
It is awesome to hear that you had such a great experience, Jaden! Thank you for leaving the review. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com.
Noah H.
Posted
Benjamin was so helpful and knowledgeable.
Response from Xiber LLC· Jul 17, 2023
So awesome to hear that Benjamin was able to help you out, Noah! If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you!
Hayley G.
Posted
Very friendly and very helpful.
Response from Xiber LLC· Jul 17, 2023
Thanks for leaving us a 5 star review, Hayley! If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com.
Julio R.
Posted
The customer service agent that I had, Benjamin, was phenomenal. Not only did he answer my basic questions, but he went above and beyond to answer my more technical questions and more.
Response from Xiber LLC· Jul 17, 2023
We are thrilled that Benjamin was able to provide exemplary service in your time of need! Thank you for taking the time to leave him a 5 star review. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!
Lindsay G.
Posted
Benjamin was absolutely amazing he was wonderful in helping me finally get internet and was as patient when I struggled trying to remove one of the wires.
Response from Xiber LLC· Jul 17, 2023
We are so glad to hear you had a great experience with Benjamin. Thank you for leaving a review for him! If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com.
