ComcastReviews of xfinitymobile.com

AWFUL! AWFUL! AWFUL! Do not switch to Xfinity mobile! I have the internet and cable. I tried the Mobile service for 3 months and ran back to my old provider! It is not worth the savings nor the headache. They do not combine the invoices so your paying two separate bills and you cannot sign up unless you're on autopay. It is a complete waste of time! I still shudder just thinking about those 3 months of pure hell!

Customer service for Xfinity Mobile is horrendous!! It's one of those he says one thing, he says another, she says something else and so on and so on until one day you get a letter in the mail from collections for an account that was closed well before that billing cycle. Always told by customer service there is no account for you, I don't know what's in collections! Call again and ask to speak to a supervisor, was put on hold then disconnected....what a shocker!! Call again ask to speak to a supervisor and then sent over to the collections dept. Our disagreement is over what date the service was cancelled. Let's say they are right ( they're not) according to the billing cycle it's one day into the months cycle???????????

STOP. DO NOT SUBSCRIBE TO COMCAST MOBILE. If you have a heart condition, or a severe athsma condition you could DIE if you are a Comcast "mobile phone!! Here's why...... To read or listen to anything Comcast feeds you about their so-called "mobile" service they are lying to you. Comcast phone service has NOTHING to do with any "cellular" network. Your hookup with Comcast is phone service is 100% reliant upon your Internet connection with them and,, unlike a real cell phone, you MUST have an active connection with your power company, or you wont be able to use your phone and could DIE if you needed to call for help when your power is out!!!! Then there are the customer service issues. If you've ever tried to call those jerks, it's nearly impossible to talk to anyone at Comcast, so when you're injured or sick you can forget about getting them to help you. Call 911, you say? IT'S NOT GOING TO HAPPEN, BECAUSE when your Comcast service is down, you will DIE before you can call for help. "So 'I'll go to Verizon, or another company if my phone doesn't work"you say? If you seriously think that Verizon, or T-mobil us going to come to your house to repair your connection you are out if your mind, because it's NOT going to happen!! The REAL name of Comcast's phone system is VOIP - or Voice Over Internet Protocall, which means that they are totally, 100 percent reliant upon a 3rd party provider to make your phone work. Do what you want people, but if you're thinking about giving Comcast your money for phone service the keyword here is DON'T!!!!

Never do anything with this company you going to spent a lot of your time with them Iam a customer of boost mobile And because infinity offer me discount I was going to transfer my number to infinity mobile but was total a desaster nobody can help me and always saying that I have problems with my boostmobile account with I never have in issue so don’t waist your time

Xfinity mobile has the worst customer service! I had sprint so i know what bad is... i have verizon and in the past several years they have gone downhill. So i figured i would allegedly save 70% it's a lie. Costs the same, bad signal, and the worst overseas customer service you can find. They will not help you, and they will treat you terribly. As said in the reviews before me, the right hand has no idea what the left hand is doing. Not worth $1 a month. Don't fall for the scams. I got two phones for $10 a month per phone that after i signed the "no contract" contract for two years the phones were $31 per phone per month. If you fall for their scam, you can only blame yourself. I had the idea it can't happen to me because I got everything in writing. Ah no. Happened to me. 3 times the cost of the phones and twice the advertised price. If i leave the phones will cost me $500 more for each phone billed to my credit card. So now I have to call the Philippines and beg them every month to correct the already higher bill. Verizon is cheaper and better and the "no contract" contract. Xfinity is horrible

If I could have gave them 0 stars I would have I've been a customer with them since March of this year They take my payments then send me a late notice that they never received my payments yet I have a bank statement proving it outhey're improving it's out they cut my service off charge me to turn it back on every time then went as of the last month and a 1/2 whenever I call to say what is my balance I don't have an xfinity account so they say yes they yet they never hesitate to pull the money out of my bank their customer service team barely speaks English and I think understands it even worse I am just thoroughly over xfinity all the way around

I love Xfinity mobile. I have never been with a smaller phone company before this last 2 years. Always Verizon or Sprint. After getting my boyfriend a phone through Xfinity mobile and seeing the service that he had I decided to switch. I have to say that I am not a traveler and don't go out of the city often so I can't speak to service reliability outside of Seattle. The price is amazing. He and I share 3 gigs for $30. I know that is probably a small amount of data for most people but I am home most often and use my Wi-Fi at home. Sometimes their customer service can be lacking but I am reviewing the ease of transferring, the mobile app, and Seattle service

The one star is because the mobile section the right hand does not know what the left hand is doing.they have messed up my account so bad that is not funny.they have disconnected my account twice and also my line when is being paid for.