Excellent
304 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Because we care! Our primary goal is to serve you, individually, one customer at a time, with exceptional product knowledge, outstanding service, and a diverse collection of high quality drum and percussion instruments. Every one of our customers has very specific requirements, and we pay close attention to meet and exceed them. Package all of this up with the best web shopping experience that assists you at every step to find exactly what you're looking for as quickly and efficiently as possible, and that's what we deliver.
X8drums (x8drums.com) has 304 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 221 reviews with 5 stars · Clear filters
Joe R.
Posted
Just had a phone call with Molly about wireless microphones and other gadgets. Her customer service is FIRST CLASS! It's nice to speak with people who are kind and friendly as well as take their customers seriously!!!!!
lauraR.
Posted
I had a great experience with X8 Drum Shop!!! I saw a djembe drum bag cover online and it showed there were none in the size I needed. I decided to look at exactly who was selling this bag. It was X8 Drums and from there began a very positive journey with a great shop!! They had the drum cover bag in the size and color I needed and wanted. I was amazed!!! At this point I made telephone contact, ordered my drum bag and received it in 3 to 5 days!! Molly at X8 Drums was truly wonderful and I am grateful for her assistance!! I love my bag! It is quilted and has a zipper top and it is roomy! My bag is an XXL... Thank you so MUCH!!! LauraR.
Lauren
Posted
X8 Drums went above and beyond! I had received a part for my drum that I originally thought wouldn't fit my model. Called their customer service line and they walked me through the whole process, they even went as far to personally send me links to some tutorial videos! Quality products, quality people.
Michael B.
Posted
I ordered some conga tuning lugs here. They had the best price by far. The order was shipped promptly. I wish I'd ordered the head here also because I'm still waiting on that. Anyway... great shopping experience here.
William
Posted
...like...the People at X8 came through as i was ensured they would all and all X8 has become one of my faves...starting with my TOCA 20anniv. conga beauties and the cannons are superb!! and the barrel stands are THE way to house such grand tunnels...not to mention all the hand percussion grooves~ and X8 was able to deliver a new GON BOPS bucket shekere that is otherwise "preorder now" on various sights Great way to Bounce X8...!!! hooked a groove up~
Brian K.
Posted
First class service, speedy checkout and description of item was dead on. The LP Mango wood congas were even more beautiful in person thanks X8 Drums!
Response from X8drums· Jul 1, 2015
Awesome! So glad to hear it - thanks Brian!
Mike M.
Posted
This was a very informative, intuitive web site. The products were well described and the associated videos were well done. Things seemed to be reasonably priced as well. I would recommend this to anyone I know.
Shannin C.
Posted
I recieved the drum order very quickly. It was packaged so well. Very happy with the service. Then ordered a drum case and it came just as fast. Would order again and recommend them to friends and family.
Response from X8drums· Jun 25, 2015
Thank you Shannin! Have a great summer of drumming! -Kristin
