Excellent
304 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Because we care! Our primary goal is to serve you, individually, one customer at a time, with exceptional product knowledge, outstanding service, and a diverse collection of high quality drum and percussion instruments. Every one of our customers has very specific requirements, and we pay close attention to meet and exceed them. Package all of this up with the best web shopping experience that assists you at every step to find exactly what you're looking for as quickly and efficiently as possible, and that's what we deliver.
X8drums (x8drums.com) has 304 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 221 reviews with 5 stars · Clear filters
Larry
Posted
The guys at X8 (Art and Mark) answered all my questions and treated me like a good friend rather than another irritating guy with a credit card. Very talented service team. They also didn't try to answer questions w/o asking experienced help when they needed to. I'd buy expensive equipment from them any day.
Edward
Posted
Art was very helpful - he called me back promptly, answered all of my questions, processed my order, spearheaded checking on the backorder status of a product I ordered, ran to the warehouse to check on the exact specifications of an item for me, and even played something so I could hear what it sounded like. He gave me his personal opinion as a drummer as well, and it 's invaluable yo have customer service with personal experience with their product. He was cheerful and personable as well. I will check back with X8 first for all my percussion needs in the future. The free shipping on large orders is also really appreciated.
Joseph
Posted
bought this Cajon after watching video...met all expectations. Great sound, good price, nice finish
ENRIQUE
Posted
Very good service! We will keep in touch ... Thanks
Eric
Posted
Please see above...ps videos and tutorials are great too! Thanks you folks, Eric
Larry
Posted
Definitely check out X8 before buying anywhere else. It's Friday and I received my new favorite djembe that I ordered Monday night. It looks great, sounds great. Couldn't be more satisfied. Thanks.
sara
Posted
I love shopping with x8 drums. Website is easy to read and also there is a live support which helped me. However whenever i tried to get my 10% for the Laborday sale it did not change my total. For example i tried to buy the Toca Surf Drum but the total did not change after i inserted the code for Laborday sale.
Jace
Posted
Buying drums online in itself could cause concern, but X8 drums makes the entire process easy and comfortable. They are very detailed in showing numerous pictures of the product, along with videos, which gives you a chance to hear and see the drums in action before you buy. I've bought multiple drums from X8 and I'll be back for more.
