Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About WP Swings
We build quality WordPress and WooCommerce plugins [Freemium] which have shown proven results in enhancing any business' growth and their website features. After working in the WordPress niche for 7+ years, we have handpicked our bestseller plugins for improvisation and aim to make them industry standards.
WP Swings (wpswings.com) has 788 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
I was literally coerced by the team to leave a 5 star review in order for them to provide basic support when their plugin had an error with the Key.
The next time I asked for help, they said that the feature did not exist in their plugin & suggested I literally send them money to make that a new version update.
Response from WP Swings· Dec 3, 2025
Thank you for your feedback. We’re pleased to know everything is working well for you. If you ever need assistance or have questions, we’re here to help.
SA
Syed A.
Posted
Quick response
Quick response. Great support
Response from WP Swings· Dec 3, 2025
Thank you for your feedback. We’re glad the support experience met your expectations. If you need any further assistance, we’re always available to help.
BB
Benjamin B.
Posted
Very powerful and effecient plugin for…
Very powerful and effecient plugin for my WP site. Tons of really useful features and really simply to use even for a complete novice who's making their own website for the first time like me. The customer service is excellent and they respond quickly. Can't recommend enough
Response from WP Swings· Dec 3, 2025
Thank you for sharing your experience. We’re pleased to know the plugin has been easy to use and helpful for your setup. It’s great to hear that the support team was able to assist you promptly as well. If you need any further help as you continue building your site, we’re here to support you.
GD
Geert D.
Posted
We are happy with the result but we the…
We are happy with the result but we the terms used like id and password used in the chat brings confusion. PLease use use the same words.
OI
Orduen I.
Posted
my issues was quite technical but i was…
my issues was quite technical but i was solved eventually and i am really happy about it..
Response from WP Swings· Dec 3, 2025
Thank you for your feedback. We’re glad to hear that your technical issue was resolved successfully and that you’re satisfied with the outcome. If you ever need more assistance, we’re always here to help.
ME
mia E.
Posted
Feels like a trap
I purchased the **RMA Return Refund & Exchange For WooCommerce Pro** plugin from WP Swings. On their site, they state that if you face issues within 30 days, you can raise a ticket and they will work to resolve the problem, and if they’re unable to do so, they will initiate a refund.
I did exactly that: I bought the plugin, tested it, and encountered numerous bugs. I created a clear overview of the issues and explained that I am **not** interested in going through every single bug one by one with their team – I am not their plugin tester. I simply requested to cancel the subscription and get a refund, as per their own policy.
Despite this, I’ve been asking for a refund for a week now, receiving only new replies and no actual solution or refund. At this point, it honestly feels like a trap: you pay for a buggy plugin, report the problems, and then get stuck in a loop of messages with no realistic way to ever get your money back.
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Update (10 December):
The reply from the plugin author under this review sounds nice and reassuring, but these have been empty words. Despite multiple follow-ups and “we’re here to help” messages, I still do not have a refund – only repeated promises that it will be processed “soon”.
It has now been weeks since I first asked for a solution. From a customer perspective, this feels less like genuine support and more like stalling to avoid honoring their own refund policy. I paid for a buggy plugin, reported the issues clearly, requested a refund as per their terms, and I’m still left without my money back.
Response from WP Swings· Dec 10, 2025
I’m truly sorry for the frustration you’ve experienced. You followed the refund policy exactly as stated, and you shouldn’t have to deal with repeated messages without a clear resolution. I completely understand how disappointing this has been, and I sincerely apologize for the inconvenience.
Our team is still here and ready to help you move forward in the way that works best for you. Please let us know how you’d like to proceed, and we’ll do our best to support you.
DM
Doni M.
Posted
Support is excellent
Priyanshi made implementation easy. She always had a simple way to help me get the plugin to function the best for me. Thanks for your patience.
Response from WP Swings· Dec 1, 2025
Thank you for the feedback. We’re pleased to know the implementation process was smooth and that the guidance provided helped you get the plugin working exactly as needed. Your patience and acknowledgement are truly appreciated. If you need any further support, we’re here to help.
MS
Marco S.
Posted
Well working support
He was able to solve our problem easily and in just a few minutes.
Response from WP Swings· Nov 26, 2025
Thank you for your feedback. We’re glad to hear that your issue was resolved smoothly and within a few minutes. If you need any further assistance, our team is always here to help.
