WOW!Reviews of wowway.com

WOW made a mess in yards installing service to our subdivision. They have cut other services. Calls to complain are not being handled swiftly. The have the attitude that they think you should be honored to have their fiber service. Prices may be lower to start, but they will go up.

Went to WOW moblemobile at Vaughan Mills . GREAT customer service from Abbie . He found me the best plan and was very honest and knowledgeable. Thanks again

Worst company ever the employees are so rude especially to elderly people. 10 thumbs down.

I do not recommend this company! Unfortunately, my experience with WOW! for business internet and phone services has been very disappointing, and based on what I have gone through, I do not believe this is a reputable company. We initially signed a contract for internet and phone service, but continually struggled with issues on their phone apps that WOW! could not resolve. We managed to work around those problems until our office relocated in May. At that point, we discovered our new location was not serviced by WOW!. Instead of working with us fairly, they attempted to charge an exorbitant fee for not continuing with the contract—even though they did not provide service in our new area. We were told to return the company’s phone equipment, which we did promptly. WOW! assured us that once the phones were received, a refund of the fee would be issued in the form of a Visa card. Although we requested a standard refund instead, they refused. Shortly thereafter, they charged our account again, this time claiming that more equipment had not been returned. At no time were we informed that additional equipment was required, and none of the items in our office were labeled with WOW! stickers to identify them. At that point, I was prepared to take the loss—but then another unexplained charge appeared on our account the following month. After five months of back-and-forth, I had no choice but to block WOW! on my business credit card to prevent further charges. This entire ordeal has been both time-consuming and frustrating. If you are considering WOW! for your business, I strongly advise against it. In my experience, the company has not acted honorably, and their practices have caused significant financial and operational headaches.

Please save your time and money. DO NOT go with WOW. The service itself is unreliable, but the bigger issue is how they handle cancellations. If you decide to end your service, they will claim that you did not return the equipment even after you’ve sent it back. This is a dishonest practice that leads to unnecessary charges and wasted effort disputing them. Avoid this company and choose a provider that is transparent and fair with customers.

wow way is constantly going out - Why are they going down during the day, evening and late night? It is a constant battle - The worst thing is they are the only internet provider in the area! - Always goes off around 10pm till about 1015 - Doesn't anyone in the company care about their customers anymore? When you pay for a full service, you expect full service not 3/4 service. I would not recommend then except ..

installing and left property damaged and huge mess and broke sprinkler heads. I called the company and no one came or called after 2 weeks

Aditional fee charges