Average
112 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wormhole Tattoo is a professional tattoo supply retailer. We are providing all kinds of tattoo products to our customers, such as starter and professional tattoo kits, tattoo pens, tattoo machines, and tattoo needles.
Wormhole Tattoo (wormholetattoosupply.com) has 112 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
Showing 39 reviews with 1 star · Clear filters
Teshabhgmail.com
Posted
These people WILL NOT respond to an email or answer the phone or call u back! I ordered a stencil printer that was NOT CHEAP from these clowns on shop over 2 weeks ago. IT says waiting details still so I asked for a refund and can not get a response. They have a Colorado address and a California number. Don't waste your time or hard earned money on these Aholes.
katie E.
Posted
I ordered a few hundred quid worth of stuff I got my parcel which was literally a few tiny inks a pack of needles and a manual for my tattoo pen! Which would be useful if it actually came! Iv reported the pen being missing but had no response what so ever! I do also have a stencil printer on its way I can only hope and pray it’s in there! If not I will be staying clear although the tracking says the pens been delivered? So confused and disappointed! If it does come with my printer I will update everyone!
Brady H.
Posted
I would rate it zero stars if I could. I ordered a machine kit about a month ago and have received absolutely no communications from the merchant. No order confirmation, no shipping details, and when I tried to email them, I have gotten no response. I have tried calling them at different numbers. One of which had the message of this phone number does not exist. DO NOT ORDER from this company.
MXE
Posted
I bought 4 wormhole tattoo machines for my apprentices to use as apart of their apprenticeships. Two machines went faulty only after 3 months. After endless emails to the company. They stopped responding to me. All I wanted was the machines to be replaced not a refund.I do not advise anyone to purchase their product. These machines aren’t worth the money you pay for. Money lost but lesson learned.
La Shontiana T.
Posted
Honestly, I will give it a zero if I could I was started with reading everybody else’s reveals after making my order, realizing that I was either not going to get track codes and numbers or either it was gonna pop up. I was trying to give it the benefit of the doubt because I heard the guns were nice and that you get good quality for Something cheaper. But when I made my order, I didn’t get any tracking numbers when I got tracking numbers it gave me tracking numbers to something that’s not even close to me, and then it was supposed to be delivered yesterday to me and I never received it. It was never dropped off near where I told them to for delivery and at this time I just want customer service so I can get a full refund. They are a scam and I would not trust anything from them anymore . Unless on Amazon.
Erick M.
Posted
I am an Army Soldier and bought from Wormhole directly, horrible experience. First of all they charged me for expidited shipping even if product didnt qualify for it. Why they didnt build that into their website was 1st shady sign. Especially that you had to open a tab to see message to see that battery didnt qualify for express shipping. But they sure took money. Then customer service through Shop service was a nightmare. Later found that their shipping was late and cheaper through Amazon. Jerks wouldnt price match after their order was late, and all other previous plroblems. Buyers beware!
Response from Wormhole Tattoo· Apr 19, 2024
Hi there, we sincerely apologize for the inconvenience caused by the shipping experience, despite the goods are still in normal transportation time. Regarding the express delivery problem, we are very sorry that we are unable to send goods containing batteries due to federal air express restrictions. Thank you very much for your question. We are expediting to deal with this problem and will set up a transfer machine later. Express delivery is not available for other products, and the standard delivery will take 7-20 days. We have contacted you before. Because the time and cost of the two delivery methods are different, we have asked you if you are willing to wait. If you don't want to wait at first, we will cancel your order and refund you, but then you want to continue to wait, so we will immediately refund you the price difference between the two delivery methods and ship the goods to you immediately. We are very sorry that due to the restrictions on international cargo transportation, the transportation time cannot be determined by us. We are also actively contacting the freight company for you to expedite the shipment. I hope you can understand.
lee C.
Posted
Never got product or refund don’t order!!!!!!
Response from Wormhole Tattoo· Apr 19, 2024
Hi there, we sincerely apologize for the inconvenience caused by the shipping. We're eager to assist you in resolving them. To help us better understand the issue, could you please share your order number also your email address? we are committed to swiftly resolving this issue for you ASAP
Shawna B.
Posted
I ordered a power cord and have yet to receive it.
