Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Woofz
Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.
Woofz (woofz.com) has 3,179 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Esto es una estafa, afortunadamente utilicé una tarjeta virtual para realizar el primer pago y no han podido cobrar mas pero tengo cargos por mas de 200€, ademas de que la app esta en inglés en un monton de cosas y no sabes como seguir.
Absolutamente una estafa y ahora me he dado cuenta que intentan seguir cobrando por no se que, son unos impresentables y espero que esta reseña sirva para que otros confiados no caigan en la estafa.
Response from Woofz· Jun 3, 2025
Hola Rafael,
Lamentamos sinceramente escuchar sobre tu experiencia y entendemos lo frustrante que debe ser. Cuando se inicia una suscripción, se renueva automáticamente hasta que se cancele, como se indica durante el proceso de compra. Puedes gestionar o cancelar tu suscripción a través de la configuración de perfil de la aplicación en cualquier momento. Nuestro equipo de soporte se ha puesto en contacto contigo por correo electrónico e iniciado un reembolso, por favor revisa tu bandeja de entrada.
ES
Emel S.
Posted
Ich habe es für 30 Tage gebucht ohne…
Ich habe es für 30 Tage gebucht ohne meine Zustimmung wurde es nochmal verlängert. Ich habe es bei Paypal gemeldet und werde ein Anwalt einschalten ohne mein Wissen wurde es einfach verlängert! Ich will mein Geld zurück!!!
Response from Woofz· Jun 2, 2025
Hallo Emel,
Wir bedauern zutiefst, von deinen Erfahrungen zu hören, und verstehen, wie frustrierend das sein muss. Wenn ein Abonnement gestartet wird, verlängert es sich automatisch, bis es gekündigt wird, wie während des Kaufvorgangs angegeben. Du kannst dein Abonnement jederzeit über die Profil-Einstellungen der App verwalten oder kündigen. Laut unseren Aufzeichnungen hat unser Support-Team Kontakt mit dir aufgenommen und eine Rückerstattung eingeleitet. Bitte überprüfe dein Postfach.
LS
Lisa S.
Posted
Hard to rate when actual training guide hasn’t shown yet
I’m not sure since I haven’t gotten to the actual training part yet. Hard to rate when all I’ve seen so far is information.
Response from Woofz· May 30, 2025
Hello Lisa!
To get access to your plan, you need to install Woofz app, Log In to your account and choose My Plan tab. If you need any additional help navigating the app, don't hesitate to reach out to us at [email protected], and we'll be happy to answer all your questions. 🐶
JH
Jennifer H.
Posted
DO NOT PURCHASE THIS APP OR BE VERY CAREFUL TO REVIEW TERMS.
They charged me 99.99 recurring payment when I believed I was paying for a 19.99 a month plan. They made it seem like the plan was purchasing was 19.99 and when I disputed the 99.99 (NOBODY WOULD EVER PAY THAT A MONTH FOR A DOG APP) they stated to bad it was stated at the bottom of our webpage. Yes clear at the bottom in small print. it was NOT priced that on the paypal purchase page like it should have been. What i was lead to believe was it was recurring at 19.99. This is scammy behavior for a company to do. They would NOT refund the 99.99 amount and told me basically I agreed by purchasing the monthly trial. I would stay away from purchasing this app all together as they will charge you whatever they want and you will be forced to pay it. All i wanted was the 99.99 refunded. I also canceled and requested the refund on the same day as the auto debit so there should have been no issue getting my money back as I hadn't even accessed the app at that time.
Response from Woofz· May 29, 2025
Hello Jennifer,
We’re truly sorry to hear about your experience, and we completely understand how frustrating this situation must be for you. Please know that we always aim to be as transparent as possible with our pricing. All details regarding subscription costs are clearly displayed during the sign-up process, and by accepting the trial, it means you agreed to the terms and conditions provided. We sincerely regret any confusion or inconvenience this may have caused.
Regarding the claim you filed with PayPal, we want to explain that PayPal reviewed the case and ultimately made their decision in our favor. While we genuinely understand your concerns, this means we are unable to issue a refund directly. We are bound by PayPal's decision, and unfortunately, there’s not much we can do on our side at this point. However, we truly want to ensure your satisfaction, so we encourage you to reach out to PayPal directly if you have any questions or need further assistance regarding their decision.
We really appreciate your feedback and would love to assist you with any other questions or concerns you might have moving forward. If there’s anything else we can do to help, please don’t hesitate to contact us. We truly value you as a customer and hope that despite this issue, you’ll continue to have a positive experience with Woofz.
Thank you for your understanding, and we’re here to help whenever you need us.
Warm regards,
The Woofz Team.
LM
Lekiya M.
Posted
Better than basic in person training.
Better than basic in person training.
Response from Woofz· May 27, 2025
Hello Lekiya,
It sounds like you and your dog have made some wonderful progress, and we're so happy for you both. Keep up the great work, and if you need any further support or tips, we’re always here at [email protected] to help! 🐾
MA
Max
Posted
Didn’t learn anything new
Didn’t learn anything new
Response from Woofz· May 26, 2025
Hello Max,
I’m sorry to hear that you didn’t find new information in the app. We aim to provide valuable content for all levels of experience, but we understand that sometimes it may feel familiar. If you have specific topics you’d like us to cover or need tailored advice, please feel free to reach out at [email protected]. We’re here to help you and your dog! 🐾💛
NA
na
Posted
Woofz helped my rescue pup…
Woofz helped my rescue pup tremendously. 2 year old mixed chihuahua had a lot of trama to fix and was abused in his years. This app helped myself understand him better and the training with my pup. Recommend to anyone
Response from Woofz· May 26, 2025
Hello there!
Thank you so much for sharing your story! ❤️ It’s wonderful to hear how Woofz has helped you and your rescue pup build a better understanding and stronger bond. Your recommendation means a lot to us. If you ever need support or guidance, we’re here at [email protected] for you both every step of the way. 🐾💛
DA
Daniel
Posted
Ganz schlecht!!
Ganz schlecht!!! Abo Falle obwohl nichts dergleichen gewünscht! Für 1 Woche App gebucht, aber abgezogen bei Paypal wurde einfach noch mal für 4 Wochen😡
Ich erwarte mein Geld zurück sonst werde ich einen Anwalt hinzuziehen! A.Krüger
Response from Woofz· May 23, 2025
Hallo!
Wir bedauern zutiefst, von Ihrer Erfahrung zu hören, und verstehen, wie frustrierend das sein muss. Wenn ein Abonnement gestartet wird, verlängert es sich automatisch, bis es gekündigt wird, wie während des Kaufvorgangs angegeben. Sie können Ihr Abonnement jederzeit über die Profil-Einstellungen der App verwalten oder kündigen. Bitte kontaktieren Sie uns unter [email protected] mit dem Betreff "Woofz.Review", und wir werden Ihr Anliegen so schnell wie möglich priorisieren, um dieses Problem zu lösen.
