jeremy T.
Posted
they postpone the shipping again and…
they postpone the shipping again and again and never ship out the product, it's a scam. Please dun buy!
Bad
54 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Arsenal (witharsenal.com) has 54 customer reviews on Rated Honest, with an average rating of 1.6 out of 5.
54 approved reviews, newest moderated first
jeremy T.
Posted
they postpone the shipping again and again and never ship out the product, it's a scam. Please dun buy!
Fredrik White K.
Posted
Delivery is now 5 months behind promised date and I have still not recieved any product nor any information. Scam?!
Ron O.
Posted
Joining the chorus, took my money couple months ago, all I’ve gotten is the same BS responses as the reviews below. Poor customer service and no delivery. Adds portray it as available but more BS.
Floyd D.
Posted
I am joining the chorus already chanting the bad news that Arsenal takes your money, but never ships anything. I have been waiting 6 months. All I get are "we have supplier problems." I see others have heard the same thing.
William T.
Posted
Placed an order months ago, paid with credit card and received nothing. When asked, they replied that there was a problem with the suppliers. Thereupon again no information for weeks. Recommend, based on my experience no purchase!
Brayden D.
Posted
Terrible customer service. It could be a great product but it never was shipped. No communication about delays, no explanation. They basically take your money and expect you to wait additional months in silence. They don’t deserve your business based on their customer service. Best just skip this brand and wait for a competent competitor.
Kristen E.
Posted
If I could give ZERO stars I would. Do not waste your money on this product, ordered 7 months ago and still haven't received the item. They keep pushing shipping date back, they are thieves and refuse to refund the money paid, when I asked for a refund. This company is a FRAUD!
William
Posted
If I could give zero stars, I would. I ordered this in January 2023 with an expected ship date of February. I still haven't received the product. Please don't waste your money!