Average
704 reviews
Wisper InternetSelect a bar to see only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works.The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless.We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors.Here’s the Wisper Promise:1. We help you choose a plan that’s right for you.2. We get you connected and make sure it works.3. And we’re always here when you need us.So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Wisper Internet (wisperisp.com) has 704 customer reviews on Rated Honest, with an average rating of 3.4 out of 5.
704 approved reviews, newest moderated first
Walter
Posted
Too many interruptions in service for the cost we are paying.
Response from Wisper Internet· Jul 26, 2021
Hi Walter! We can defnitely take a look at that. I'll start a ticket and we'll check it out!
Beverly
Posted
We love whisper. Never HAD ANY PROMBLEN.
Response from Wisper Internet· Jul 26, 2021
Love it, thanks for your support!
Lea
Posted
Slow service. Maintenance takes weeks to get fixed.
Response from Wisper Internet· Jul 26, 2021
Please bear with us while we work on it.
Robert M.
Posted
I gave a rating of 3 stars. Since I have had Wisper I have not had the speed I am paying for I am supposed to have 25 mbps I am lucky if I get 18 mbps. I have called and they have tried to fix it but can’t figure out the issue besides telling me the tower I am on needs to be updated, They swimmers to something else to try and help but told me in the afternoon it will slow down due to too many people on at one time. I wish they could just upgrade the tower so the customers get what they are paying for. I am not the only one in my area that is having issues. The technician told me multiple people using the same tower are having the same issue so they gave a discount on my bill if other areas can have 100mbps download. Why can we not get our tower upgraded to the same thing and have the same option the. Reason for three stars is because they did discount my bill and they are still trying to fix the situation. The situation won’t be fixed until they upgrade the tower technician said.
Response from Wisper Internet· Jul 26, 2021
Hi Robert! We can definitely take a look at that for you. I've put in a support ticket and we'll get back to you!
Gordon
Posted
We have had Whisper since March 2021. So far, we have been pretty satisfied. The only thing is the speeds seem all over the place at times. I wish I could get the 15mb package for the price of the 10mb. That's what most other ISPs charge for 15mb. Some days we have to deal with buffering and other aggravating situations, but not everyday. I can't say anything bad about Whisper, just wish it was faster for the price. But, were we live outside of Johnston City, we only have 3 choices. Whisper, Frontier at 1.5 mbs DSL, or satellite. Right now Whisper provides the overall best option. They have good customer service, Everytime I've called or emailed them I've gotten a quick response. So, would I recommend Wisper? Yes, I would especially if you have limited options for Internet service.
Response from Wisper Internet· Jul 26, 2021
Thanks for your support.
John C.
Posted
My service has gotten progressively worse. I have called in and spoken with techs. No solution yet.
Response from Wisper Internet· Jul 26, 2021
Hi John! We can definitely take a look at that for you. I'll put in a ticket and we'll check it out!
Thomas
Posted
Always loses internet connection. Pis poor guality!! Not happy with services. Same damn excuse when we call in a problem.
Response from Wisper Internet· Jul 26, 2021
Hi Thomas! We're sorry to hear that! We've put in a service ticket for you and we'll see what we can do.
Garren
Posted
Service has been really good but internet speeds could be faster. Would be nice like upgrading to faster speeds would happen sooner.
Response from Wisper Internet· Jul 26, 2021
Thanks for the feedback!
