WinkBedsReviews of winkbeds.com

No complaints. Box was a little banged up on the bottom, likely due to the weight of the mattress. However, I was impressed it was in a smaller box and no damage to the mattress itself.

Winkbeds has been very responsive to questions and prompt delivery.

Love the quality and service but.... The only reason I don't give you a 5-star rating is that your removal partner was unable to remove the returned mattress on two separate occasions. I am based in Seattle, WA.

Shipping was fast and so far I'm pleased with the bed. Not giving it 5 stars because there is a cosmetic flaw. The wrap around fabric does not line up at the end by the label/tag and a loose thread is a concern for me that it might pull out. I've taken a photo of the stitching flaw. Photo available on request if the manufacturer would like to address it.

Excellent mattress and purchase experience

The order was easy to track and receive. And was delivered as promised. We love the mattress after our first night sleeping on it.

The bed seems great. When I purchased the bed on 12/31, I was given a delivery date of 1/8. I checked my status on the website the week of 1/5-1/9 and called in a few times since nothing was updating on the website or through FedEx. The staff on the phone were very helpful, but it wasn’t until the day before I received the bed that I finally got an update. The bed was delivered on 1/14.

Great, prompt customer service. So appreciated!