WINCReviews of winc.com

I called and my request was handled quickly. Thank you!

I was worried that we were going to be getting a duplicate shipment since I had two emails this morning saying two different orders were being prepared for shipping. We had received one of those orders days ago. I didn’t want it duplicated! She was able to assure me that only our regular order was being shipped.

Customer service was easy and efficient.

Been with them for a long time never an issue change address skip a month my wife loves the wine called customer service because we are going away they took care of it easy

i email requesting my subscription to be canceled and they did not comply. continued to take the monthly amount from my bank account until I noticed 3 years later. now refusing to refund me the nearly $2K they took from my bank account after not complying with my request to cancel. also wine sucked, never in stock.

I moved and they did not let me know they could not ship to the state I moved to. The email confirmation for my shipment reflected my new address, but the FedEx shipment confirmation reflected my former address. I had changed all my addresses in the user portal, but they still sent my subscription to my old address. I had to call customer support when I noticed my address was wrong on the FedEx email I received. Super disappointed!

Winc has great customer service staff. I have always been satisfied with the results from my requests to them. Kudos!

Excellent customer service when I forgot to make changes to my order.