Excellent
540 reviews
WiingyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Wiingy is a trusted tutor marketplace where students search, connect, and learn from top-rated tutors across 350+ subjects, including math, science, language learning, music, coding, test prep etc.Expert tutors on Wiingy platform helps student in- Tutoring- Exam-prep- Music lessons- Language learning- Standardized test prep- Homework help & test prep
Wiingy (wiingy.com) has 540 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
540 approved reviews, newest moderated first
Omar S.
Posted
I needed help with grade 12 calculus as I was not understanding a lot of the concepts. So I looked for a tutor. My tutor with this company has been able to explain concepts to me in a way that helps me understand things I was confused about!
Julie
Posted
My initial experience with the first demo session was positive, prompting me to purchase a package of 15 sessions at $26 each, totaling $400 with fees included. However, my subsequent sessions did not meet my expectations. My tutor struggled to assist me with my homework, leaving me feeling confused and frustrated. Despite assurances that she would seek help from a friend, the situation did not improve, leading me to request a different tutor from Wiingy.Upon explaining my concerns to Wiingy, they arranged another demo session, which unfortunately proved to be even more confusing as the tutor's teaching methods did not align with my learning style. Additionally, during a third demo session, the tutor suggested meeting again the following day after reviewing my homework, despite my having submitted it in advance.Navigating the refund process has been challenging, with multiple handoffs between representatives. Presently, I am informed that I will be charged for the two sessions and transaction fees, resulting in a reimbursement of $319. As a college student, the $80 spent on unhelpful sessions is significant for me. This process has been ongoing for a whole month now. Edit: No one reached out to me about their comment left. I reached out to "Lisa", customer support on WhatsApp and their response was that I would be unable to get the transaction fee back because the company is headquartered internationally. Disappointing. I spent $80 on two lessons where my tutor was confused and confused me more. I wish I was informed about this during my demo (tutor saw the type of material/homework I was working on before and during lesson).
Response from Wiingy· Apr 4, 2024
Dear Julie, We're truly sorry to hear about your experience with our tutoring sessions. Your feedback is incredibly important to us, and we apologize for the confusion and frustration you've encountered. Rest assured, we're committed to resolving this matter swiftly and to your satisfaction. Please allow us to make things right by ensuring a smoother refund process and connecting you. Your patience and understanding during this process are greatly appreciated.
Jane L.
Posted
Great experience. Frequent checks on classes and feedbacks. My teacher for informatics was great! Helpful and knowledgable.
J P.
Posted
The responsiveness and professionalism is excellent.
James
Posted
The site is a CON , they use pictures and names of teachers in Engand and then try and send you a professor from abroad. DO NOT USE THESE PEOPLE THEY CANNOT BE TRUSTED!!!!!
Response from Wiingy· Apr 4, 2024
Dear James, We deeply apologize for any confusion or frustration caused by our platform. Ensuring transparency and trustworthiness is paramount to us. We're investigating this matter thoroughly to uphold our standards and provide the best service possible. Your feedback helps us improve, and we appreciate your patience and understanding.
Myasia B.
Posted
My tutor is very informative and makes the concepts less difficult.
samir
Posted
Very helpful tutors and good support staff. I recommend
Andrew
Posted
I was never good at math but they made it easy to understand.
