wigsbuy.comReviews of wigsbuy.com

If I could give a minus rating I would. Paid £130 never received product. Countless emails no response other than a customer survey questionnaire an absolute SCAM DO NOT USE

The wig was not as pictured. Not the same style. It took several emails back and forth to convince the Rep I wanted to return the item. However, due to the Return address in in China, it would cost more to return it than to keep the item, and on top of that, they will deduct the shipping expenses, which at the very end, I would loose by returning the item. That is why I do not recommend it.

AWFUL!!!! AWFUL!!! Really wish I read the reviews! This wig is hideous! I wouldn’t even wear it for Halloween. Such a scam! There goes 70 bucks in the garbage! Super upsetting!!!!

Do not buy anything from this company, they are into ripping people off, I bought a wig from them total cost is $71.78 when I received the item it is not the same and it's to long item that show on their website picture so I decided to contact them for return for refund, they replied back to me that they want me to take picture and send back to them which is I did after that they told me that there is nothing wrong with it and if I want to return it and they will refund me for $35.00 so I decided to disputed my payment with paypal, they replied back with $50.00 refund and they gave a China address to send it back, to ship it back to China it will cost me $28.55 which is leave me with $21.45 that is horrible as far as I am concern their policy is suck, I will make sure that all my friend and family not to buy anything from this company.

Their photos are so cute! My purchase arrived, the color was hideous. I got no answer at the phone number. They did get back to me quickly when I emailed---with the instruction that I could not mail it back without approval from customer service, that I would first have to mail a photo of the "problem." I sent a photo. They said the photo didn't indicate to them there was a problem, that the photo showed the product as advertised. They did offer several options, to included a $44 refund of a $64 purchase, because they had to deduct for shipping. I decided not to send back because it was all in original packaging and I figured they would just resell to some other unfortunate soul. Lesson learned. At least my loss was not as great as some of the other folks whose reviews I've read. I would never ever purchase anything again from them and advise anyone considering a purchase to rethink that decision. Kate Stulce 1/9/22

My wig is looking very different from the one I ordered, not even close! I'm very disappointed. Reaching costumer service via phone and email is impossible!

Ordered Jane Fonda Fluffy Medium Wavy wig from Wigsbuy. I made mistake in applying discount code. Customer service promptly applied it for me. Received wig In just 3 weeks! So beautiful right out of box. Boyfriend agreed. I have a hair topper. I’ve never had a wig. So happy with purchase.

Not a generic response when I reached out. I felt that personal connect as opposed to the usual robotic generic response. Greatly appreciated that.