Whole Foods MarketReviews of wholefoodsmarket.com

I'm a former employee at Whole foods Davie Florida who was let go recently for words I exchanged with a customer with an attitude.Five days(!) after this I was called in to leadership and no matter what I said their thinking was 'customer always right.'A bunch of androids especially manager immature giggling schoolgirl and team leader who thinks she's a man. Fellow team members great and work together.Old timers say past management better than this group of 🤡s

Checkout service excellent by Joseph R. at Swampscott (MA). Friendly, helpful and courtious.

This review is about the store on Johnson Ferry Rd, in Marietta GA. Used to be a great shopping experienced but not anymore. Produce is rotten 6 out of 10 times. They always run out of products because they don't order new stock in time. Customer service not even close to good. Their phone system provide incorrect information about business hours (it state the store is open until 10 pm but they close at 9 pm). I arrived at 9:03 pm but they wouldn't let me in. Tried to play the automated message staring the business hours but the person at the door didn't care at all. I asked for the manager but he/she refused to come. I used to spend $200 per week but now I'm down to $25 a month and probably would stop completely.

The worst experience at Potrero Whole Foods in San Francisco: the store feels like a third world abandoned store with empty shelves in the middle of a day. Staff is often unfriendly and by routine unhelpful. This used to be one of the best grocery stores in San Francisco, but in the last year it changed dramatically.

So now they made orange juice boxes smaller for the same price. Prices for multiple items already doubled or tripped in the last few years. Switching to Wegman’s

Whoever you got working the self checkout at the Wholefoods on Blanco in San Antonio, TX on the evenging of Sep 17th, needs to have a diversity and customer service training.

Whole Foods Customer service at 6701 SW 57 Ave., Coral Gables is the worse in Dade County. Employees at customer service are lazy and not accommodating. They have a limit to number of items to process at the customer service desk. I had 1 item more and I was told to proceed to the one of the front registers. All registers had a line of customers. I spend 25 min. in line, at the same time customer service desk clerk was entertaining herself with video on her phone. I asked to speak with a manager, and the manager told me that this is the way it is. I my opinion, this store does not deserve even 1 star.

I am writing to report difficulties I experienced while trying to obtain a refund at Whole Foods (WFM). On 8/24/24 at 6pm, I purchased a pack of organic strawberries at the Pentagon City WFM (520 12th St, Arlington, VA 22202) and refrigerated them immediately. On 8/27 I opened the pack and found that they were molded and rotting, seemingly from the bottom. I have to make arrangements for rides to shop, so I knew that I could not immediately return them, and it is impractical to try to store moldy produce. So, on 8/28, I contacted WFM to ask for assistance with a refund. I was issued a case# ref:!00DF00gR7X.!5004u033ONzH:ref. I was advised via email to provide pictures and receipt and that the refund would be credited back to the tender(s) used. I did so and on 8/29 was denied a refund because EBT was a part of the payment. WFM demanded that I return the rotting produce to the store. I advised that I discarded the moldy, smelly rotting produce once they acknowledged receipt of the requested pictures. I asked that they issue the $5.99 refund to the Mastercard also used at the time pf purchase. WFM refused to do so or otherwise facilitate a refund, stating "We are unable to process a refund back to your Master Card since the amount balance is insufficient. EBT purchases must be refunded at the store." This response makes no sense. What does my MC "balance" have to do with a refund? Further, WFM has no idea what my MC "balance" is anyway! I requested to be contacted by a supervisor. My request has been ignored. I have repeatedly reiterated this request in 24 hour intervals, and, to date, WFM has refused to respond. It is apparent that WFM deems customers who use EBT as second class consumers who are unworthy of the respect, courtesy and conveniences afforded to those who don't use EBT. It is unconscionable that they refuse to compensate consumers to whom they sell moldy produce. It is also egregious that WFM corporate "customer service" deliberately refuses to respond to a supervisor request.