Wheego.comReviews of wheego.com

Wheego is the worst company I have ever dealt with and is clearly scamming people.they have refused to refund our deposit money ,claiming that we provided a debit card instead of a credit card

This company is the worse company for rental car,I don't recommend at all,the woman behind the counter was so rude and they took £1000 more than our contract,so so so bad they are

Am 22.08. am Flughafen Hamburg, trotz Reservierung, keinen Mietwagen bekommen ( 5 andere Personen vor mir auch nicht!!! ) Musste auf anderen Anbieter ausweichen. In Vorkasse gegangen. 2 Mails an Service geschrieben. Keine Antwort. Bis jetzt keine Erstattung. Werde Rechtsschutz einschalten.

Vorsicht geboten! Betrüger Firma. Falsche Fahrzeugklasse vermietet mit dem ausländischen Kennzeichen, nicht voll getankt. Zusätzlich 35€ berechnet für die Endreinigung. Bei der Schlüsselübergabe während der Rückgabe keine Mitarbeiter dabei, nachträglich wurde die Kaution nicht zurückgezahlt wegen angeblicher neuen Schäden. Absolute Betrüger!

A fuire. En Albanie ils nous ont surfacturer 900€ car notre CB n'était pas la bonne alors que nous n'avons jamais eu de problème. Vous être pris en otage . Vraiment ne prenait pas par eux. Dans l'agence les 2 autres familles ont été comme nous surfacturer

Car rented from Wheego Alicante via 'Stress Free' car rental for a family of 3 including a 1 year old. The agent Fernando Alves tried to charge me on arrival for being late without notice €315. When that didn't work due to my email evidence, the next opportunity was on return of the car. A small mark on the rear bumper was coincidentally identified by the same agent much to his delight. In order to catch our flight from the off premises location, I regrettably conceded to pay the full excess of €1,150 on the understanding I would only be charged for repair costs and refunded the remainder. Fast forward 1 month of waiting for a damage report on which to raise an insurance claim, the repairs were quoted at €790 with no further substantiation or evidence of liability. While I await my excess insurance claim, I am currently owed €360 from Wheego. Nearly 2 months later (from the date of returning the car), I have not been refunded. There seems to be no way to escalate except through emails which are not acknowledged. I would describe the experience with Wheego as exploitative, opportunistic, misleading and fraudulent. Avoid at all costs and use a more reputable vendor. Do not rely on brokers which unfortunately disguise and effectively legitimize unacceptable business practice.

Cheap rental prices entice you in. When returning they found a MINOR paint scratch 40mm long on the lowest part of the rear bumper. The car had done over 40k miles, so probably had another 10 of these scratches not identified on the car log. I didn't push this as I didn't want the 1340zl charge to increase any more. The car had a few dents also which no doubt had been charged to previous customers to repair and not followed up on, despite the repair damage charges being applied. My advice is use one of the main stream rental companies such as Hertz or Enterprise. Slightly higher initial costs but WELL worth it in the long run due to these ridiculous claims and rental office locations.

All good 😊 Many thanks