Ashley P.
Posted
Turned our great
Turned our great. Looks like picture

Great
18,273 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Ashley P.
Posted
Turned our great. Looks like picture
Gloria L.
Posted
Purchasing and shipping was great (5 stars) but I was a little disappointed on how it turned out. I wish I can “preview” the painting before hand.
Response from West & Willow· Feb 11, 2023
Hi Gloria, We're so glad to know that you find the order process easy to do! Also, as of the moment, we don't have a system set up for preview yet. We are still working on making some internal changes based on your recommendations. 👍🏼 Our number one priority is our customers' satisfaction. We just sent an email to the address on your order.
Sheila
Posted
Absolutely one of the best pictures I’ve ever had done of our dog Molly. Beyond impressed with West and Willow!!!! Definitely recommend this company if you are looking for a piece of fur baby art.
brittany
Posted
Excellent customer service - super friendly, responsive and helpful. I ordered a pet portrait for the first time through this company and when I received my order I was very disappointed. I reached out to their customer service and they were sincere and adamant about making sure a replacement portrait was done and done right. They sent me a proof and the image looked SO MUCH BETTER. I confirmed and recieved the replacement portrait within a few days. The original I was told to keep so I donated it to my church. Overall, this company has proven that customer satisfaction is their top priority! I would certainly order from then again. One hope I have is that they will add an option for you to view a proof of your portrait before they print it.
Claudia
Posted
Super cute picture of our two Doberman
Manoah R.
Posted
Great pictures
Susan W.
Posted
You have done two portraits for me already. You really captured their personalities
Hannah
Posted
Lovely products and great customer service.