Freddie F.
Posted
Great customer support. The picture was great buy I misspelled…
The picture was great buy I misspelled the name. When I contacted support the issue a replacement at a very huge discount.

Great
18,273 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Freddie F.
Posted
The picture was great buy I misspelled the name. When I contacted support the issue a replacement at a very huge discount.
A. H.
Posted
I like the simplicity of the image, and how much it looks just like my Gracie. I am frustrated that I paid extra for the digital download image but never got it.
Response from West & Willow· May 22, 2023
Hi Angie, We want our customers to be 100% happy with their orders and our service. It definitely sounds like we could have done better for you! Please check your email for an email about this.
Alicia F.
Posted
Amazing art! Love it so much!
Melanie
Posted
I have ordered for family friends and neighbors and always so pleased how they turn out and not to mention the smiles these gifts bring.
Sara M.
Posted
Siena assisted us with adjustments we needed to make to our order. She was kind and helpful, and we appreciate her assistance!
Daryn
Posted
Had an issue with my digital download but Custer service was so quick and efficient! Gave the print to my mother in law for Mother’s Day and she loved it!
Flocie G.
Posted
Love it. Will repeat order.
Alyssa H.
Posted
West and Willow is an amazing talented company! The work is amazing my dogs looked identical to the photograph! 10/10 recommend.