Emily
Posted
Amazing
Amazing! Looked just like my dog. Thank you for this unforgettable momento!!!

Great
18,273 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Emily
Posted
Amazing! Looked just like my dog. Thank you for this unforgettable momento!!!
David C.
Posted
Didnt send link for digital download again. Second time ordering and this happened the first time as well.
Response from West & Willow· Oct 14, 2023
Hi David, We want our customers to be 100% happy with their orders and our service. It definitely sounds like we could have done better for you! Please check your email for an email about this.
Kellie R.
Posted
Looks just like Kinsley!
Penny T.
Posted
Site is easy to navigate, and the finished product is wonderful
Lisa B.
Posted
The picture of my dog on the coffee mug was very small compared to what I thought it would be and especially for a coffee mug that ended up costing $80 after taxes and fees. The picture didn’t even reach the center of the coffee mug from the bottom. It was about as tall as my pinky finger and about as wide. Very small for a huge coffee cup. It also didn’t look artistic like the other pictures on the website it just looked copy and pasted from the picture.
Response from West & Willow· Oct 12, 2023
Hi Lisa, Thank you for letting us know about this. We apologize if your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.
satisfied C.
Posted
the customer service team were quick to respond, courteous and very eager to please.
Lauren
Posted
Super fast customer service response time and exceeded my expectations
Stephanie M.
Posted
This is my second purchase from West & Willow. Not only is the process easy, but the end product is beautiful. My sister loved her picture of her fur babies, so when my dear friend lost her Gizmo, I thought this would be a lovely way to remember him.