Amy H.
Posted
Looks great
Looks great! My daughter is going to love this Christmas gift!

Great
18,273 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Amy H.
Posted
Looks great! My daughter is going to love this Christmas gift!
Grandma
Posted
I have ordered from West and Willow before and I truly was amazed how the finished photo looked exactly like my daughter's dog. The details were spot on as if you were looking at a real photo. I have seen prints from other companies and I am so glad I chose them because she has gotten another dog and a cat and I purchased a total of 3 and I couldn't be happier with them. I received a picture of my dog as a gift from another company and I am honestly going to order one from West and Willow because I am just not a fan of it. When I look at the picture it bothers me. Anyway, thumbs up!!
Amy Z.
Posted
Everything! Thank you!
Rebecca B.
Posted
How can you place my order on my visa when I never gave you my card numbers/order??? Please cancel because I’m a little shocked to see west and willow on my CC CANCEL MY ORDER
Response from West & Willow· Nov 13, 2023
Hello Rebecca, We are very sorry about what happened. Our team reached out to you last week about the order. Rest assured, your order has been canceled already.
Jesse C.
Posted
I kept trying to use the code for a free digital download on the early Black Friday deals. It wouldn't let me use the code even though I bought a pet portrait.
Response from West & Willow· Nov 13, 2023
Hello Jesse, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.
Daniel R S.
Posted
Customer service was personal and amazing!
Shelli D.
Posted
Firstly the product is perfection and secondly the customer service exceeds by far what you get from most places.
Leslie E.
Posted
The picture was OK, but it gave her a black eye where she does not have one so that was kind of weird. The frame does not come together in two of the four corners. I thought for the price at least the frame would’ve been better.
Response from West & Willow· Nov 14, 2023
Hi Leslie, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.