West & WillowReviews of westandwillow.com

Pet Stores
New York

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4.1

Great

18,273 reviews

West & Willow4.1Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About West & Willow

It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.

West & Willow (westandwillow.com) has 18,273 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.

Also known as: westandwillow.com
Website: westandwillow.com
Category: Pet Stores
Location: New York
Listed on Rated Honest: 2026

West & Willow reviews

18,273 approved reviews, newest moderated first

Sheila E.
Posted Nov 20, 2023
Good experience
The picture turned out great and arrived timely.
Katie K.
Posted Nov 20, 2023
The portrait of my parents dog was…
The portrait of my parents dog was amazing and I know they will love it as a Christmas present. Shipping was extremely quick as well. Very happy with my purchase!
Susan N.
Posted Nov 20, 2023
It really is a nice picture of our pup
It turned out great! Only complaint would be that there seems to be a small nickel sized crease in the paper it was printed on and it’s a little noticeable in the frame. I don’t think my husband will care because I know he’s gonna love it!
Response from West & Willow· Nov 21, 2023
Hi Susan, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We would like the opportunity to investigate your feedback further.
Julie L.
Posted Nov 20, 2023
Received very fast
Received very fast. I love it!
Matt C.
Posted Nov 20, 2023
W & W Review
Ease of ordering and professionalism and quality of product.
Karen W.
Posted Nov 20, 2023
Such a cute gift
Such a cute gift ! Ordering went smoothly! Hope to get before three weeks! Can’t wait to give this gift of love! Thanks again!
Robert B.
Posted Nov 20, 2023
Easy to place order
Easy to place order
Response from West & Willow· Nov 20, 2023
Hi Robert, We are so pleased that the order process went smoothly! Thank you for joining the West & Willow family. 😍
Melina G.
Posted Nov 20, 2023
Pour une première avec vous je n’ai pas…
Pour une première avec vous je n’ai pas une belle expérience je n’ai meme pas encore mon colis et ca fait 1 mois deja… je suis decu je pensais avoir un meilleur service
Response from West & Willow· Nov 20, 2023
Hi Melina, Oh no! This isn't good. Our shipping specialist would like to investigate this for you. We just sent an email to you with more information.

West & WillowReviews of westandwillow.com

Rating breakdown

What customers rate

About West & Willow

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West & WillowReviews of westandwillow.com

Rating breakdown

What customers rate

West & Willow reviews

Good experience

The portrait of my parents dog was…

It really is a nice picture of our pup

Received very fast

W & W Review

Such a cute gift

Easy to place order

Pour une première avec vous je n’ai pas…

About West & Willow

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

West & Willow reviews

Good experience

The portrait of my parents dog was…

It really is a nice picture of our pup

Received very fast

W & W Review

Such a cute gift

Easy to place order

Pour une première avec vous je n’ai pas…