Tara
Posted
Website is customer friendly and easy…
Website is customer friendly and easy to use.

Great
18,273 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Tara
Posted
Website is customer friendly and easy to use.
Laurie D.
Posted
Ordered picture & mug of my son’s dog for his birthday. It was fabulous & he loved it!! Shipping was fast.
Marysa D.
Posted
So Cute! I absolutely love the simple design and it looks just like my dog!
claudia H.
Posted
No idea about my order. Have not get it and no info avilable about it
Response from West & Willow· Nov 23, 2023
Hi Claudia, We are very sorry for the confusion. Upon checking your order, it's on its way! Please check your email for tracking details.
Michele L.
Posted
I’ve seen their work in the past and was so impressed I had one made for my daughter and her husband’s cute little dog. They are very quick to receive my order and respond. I’m so excited to see the complete picture!!!!
Wendy
Posted
Every time I have emailed your representatives. They have gotten back to me promptly!
Tim B.
Posted
We received a broken frame, and the second one around was cracked in another corner. Awesome artwork but I would maybe just order the artwork and buy my own frame
Response from West & Willow· Nov 22, 2023
Hello Tim, Oh no! This isn't good. We’re sorry your experience didn’t match your expectations. It was an uncommon instance. Our production team would like to investigate this for you. Thanks for sharing your feedback.
Julie F.
Posted
I had a small issue and when I emailed the company they were very prompt in getting back to me, as well as very accommodating in getting my order correct. I would totally order from them again!