margaret W.
Posted
It is March 4th
It is March 4th. Still trying to get a Christmas order corrected. I think this company is overwhelmed. No way to talk to anyone via phone. Enough said.

Great
18,273 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
margaret W.
Posted
It is March 4th. Still trying to get a Christmas order corrected. I think this company is overwhelmed. No way to talk to anyone via phone. Enough said.
Heather J.
Posted
Cutest thing ever! It came out perfect! Thank you
AGJB
Posted
Purchased the digital copies and did not received it
BrianC
Posted
Mug print is too small. All of the examples show a relatively good size pet pic compared to the mug. It seems that they put zero effort into sizing my pup correctly. Quite disappointed in the quality based on the high price.
K. Robin B.
Posted
Could someone please call me or send a number i can reach someone about my recent purchase.
Lyndsay T.
Posted
I’ve ordered multiple portraits for myself and friends and family. I have a great experience every time! Its fast and easy and the portraits are great. Also, the customer service is fast and courteous and willing to help. Always a pleasant shopping experience.
Kristen J.
Posted
Such a great job at making a beautiful portrait of my friends dog who passed away. She loves it. I will be ordering one for myself of my dog & some other friends as well.
Jacob J.
Posted
Siena and her team did a perfect job and were very helpful and patient during my many recommendations on the art. I highly recommend them!