Great
18,273 reviews
West & WillowHonesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
F. S.
Posted
This was a Father’s Day gift for my husband! He was so pleased with the product! I love my pet picture too!
Response from West & Willow· Jul 1, 2025
We’re delighted your husband loved his Father’s Day gift, and it’s awesome to hear you love your pet picture too! We appreciate your support!
Lori G.
Posted
I love them they look great. You did a wonderful job. The frame is beautiful. Also, I put it on Instagram but I don’t have to tag someone or I would show you. Thank you so much!
Response from West & Willow· Jul 1, 2025
We’re so happy to hear you love the portraits and the frame! It means a lot that you shared them on Instagram — we really appreciate your support!
Pd
Posted
The picture was of great quality and done very well it was a great gift. It was received in a timely manner. We really loved it!
Response from West & Willow· Jul 1, 2025
We’re delighted to hear the portrait was a great gift and arrived on time. We truly appreciate your support!
Gustavo
Posted
I loved my hat with my dog drawn on it. Job well done
Response from West & Willow· Jul 1, 2025
We’re so glad you loved your custom hat. We appreciate your support!
Laurie D.
Posted
We had 2 portraits done. Both very white Bichon Frise’s. One came out good the other one is NOT WHITE! She is tan! Completely tan!! Very disappointed!! Especially since they are not cheap! Was so excited to get them and the I was Not!!
Response from West & Willow· Jul 1, 2025
Hi Laurie! I'm so sorry we didn't get your portraits quite right on the first try! I’m glad to see this has already been sorted by our team, but if there’s anything else you need, we’re always here to help. Thank you for trusting us to make it right ❤️
Customer J.
Posted
Incredible. Expectations were exceeded. This was the most special gift to my mom who lost her pup of 12 years. It brought her to tears.
Response from West & Willow· Jul 1, 2025
Thank you so much for trusting us with such a meaningful gift. We’re truly honored to have helped bring comfort to your mom during a difficult time. It means the world to us.
Tanya
Posted
I am so in love with my portrait.. thank you for a great experience. Great communication and simple to order, delivery was very quick.
Response from West & Willow· Jul 1, 2025
We’re thrilled you loved your portrait and had a smooth experience with us. We appreciate your kind words and support!
Liana A.
Posted
I received the photo and it is beautiful, I miss my two fur babies so much and will treasure this picture forever.
Response from West & Willow· Jul 1, 2025
Thank you for trusting us with such a special memory. We’re honored to help keep your fur babies close to your heart. Wishing you comfort and peace.
