WeShare HealthReviews of weshare.org

Alex Chavez was very patient in answering all my questions. He volunteered to assist and expedite approval for an upcoming surgery because I am new to the program. All the members I have worked with have been friendly and patient.

Horrible experience. They have not paid my hospital bill and i have been sent to collections. Customer service is really bad. Long wait times on the phone. When i do get someone they say they are going to help me but never do. This company does not follow Christian values.

I had to pick a star. We Share and UHSM does not even get a star in my book. They are refusing to pay my medical bills. They are horrible.

During February of 2024, I was diagnosed with Squamous Cell Carcinoma of the neck & throat. This is something no one would ever want to live through. Although the battle was difficult, We Share was with me every step of the way. Wondering whether or not some of the medical bills would be covered or not is the last thing you need during this time of your life. My total expenses were close to $1 Million and We Share took care of business with little to no hiccups to speak of. I would highly recommend We Share to any of my friends or family members. “World Class” experience all the way.

I worked with Ellynne Witherspoon from the beginning and was so excited every time we chatted because i knew if was going to be smooth and easy coordinating appts and finding out which clinics/hospitals accept this insurance. It was such a bonus of being a part of yalls program, (other insurance companies dont bave that personalized aspect),then i went one day to email her for a pediatrician request- and i received an automated message back saying it would take A couple days. This would have been figured our if they kept the old me this Of working one on one! Anyway - love her!

Chris Fox has been a great help with setting up my plan and helping me find doctors!

This review is specifically for the WeShare representative Chris Fox, who has gone to great lengths to make sure I get the healthcare I need. While there have been many glitches in receiving care and outdated provider information on the WeShare site, Chris has consistently been responsive and helpful in reaching out individually to clinics and health centers to see if they can take WeShare. He is the only reason I am leaving this review. I honestly can't say that I recommend having a cost-sharing health plan in CA as it has proven to be tricky. However, Chris has been a saving grace in actually being able to get me the care I need.

If I could give 0 stars, I would. It took almost a year for them to pay for a surgery to remove a kidney stone because they deemed it unnecessary, even though the stone was too big and too far down to be broken. Also, I was billed over $109K for a surgery; they claimed they negotiated it down to just over $8K and paid that amount. I explained to them that I was still being charged the remaining amount and was being sent to collections, and they are just telling me to call the hospital. The customer service is horrible; I canceled my policy, and they are still billing me. You're better off with no insurance than with them.