Well Potted PlantsReviews of wellpottedplantsae.com

Very poor quality plants and after service. They literally dropped the plant outside my door and left it there without handing it over and it is all torn and shriveled - nothing like the pictures in the ads. Even more poor customer service - they refuse to respond on WhatsApp or Instagram messenger. Suggest never to buy online from them!

Scam Warning. Please do not order from this company. They didn't provide a proof of delivery, they clearly didn't deliver the plants. Lie to you in writing saying they have delivered. Had to ask for a credit card cash back. I wish I had seen the reviews before I ordered, never would have used them. Guess they will post a response sating this is a scam review from a competitor, which is untrue. I am genuine. They are not.

I really had a very bad experience with this company i am waiting for 3 weeks and they deliver nothing

They take your money and disappear, and I know I’m not the only one saying this. Bad experiences twice with them.. some lady comes over to see the plants, takes money online and ghosts you for days!

Extremely Unprofessional – Repeated Lies, No Delivery & Now Reported to Consumer Protection I ordered from this business through their official website after seeing their advertisements on Instagram, where they clearly promised next-day delivery. It has now been more than two weeks, and I still have not received my order. Every day I was told “delivery tomorrow”, and after many days of false promises, they stopped responding entirely. This is misleading advertising, negligent service, and a complete breach of trust. Before posting this review, I checked other 1-star reviews and noticed a pattern: Whenever someone gives them negative feedback, they simply reply claiming it is “not from a genuine customer” and blame it on competitors. This is extremely concerning because instead of taking responsibility, they try to invalidate honest customers. I have full proof, including: • Payment confirmation • Website order details • Repeated daily promises of “tomorrow” • Their complete lack of response • Their Instagram ad Because of this behaviour, I am filing a formal complaint with: ✔️ UAE Consumer Protection (Ministry of Economy) ✔️ Consumer Court for further investigation This is not about the AED 120 — it is about the dishonest and careless way they treat customers. Businesses that operate like this should be held accountable, and I hope this review helps future customers avoid having the same experience.

The plants were of quite average quality, the Traveller’s Palm had two scorched leaves and didn’t look healthy. But much bigger disappointment was that when I shared this with them, they stopped responding to me in WhatsApp of via email. It seems to be a junk company with nice website that doesn’t know what customer service is, and just doesn’t care. That’s a huge disappointment and with such approach their business will eventually fail. It’s shocking to see so many negative reviews here.

The worst experience ever! Do not buy anything from this store. I purchased a Kalamansi tree that never arrived. They took my money and never responded to my emails. Only after I mentioned contacting the police did they briefly reply on WhatsApp — still no refund, no delivery, and no proper communication. I already contacted the Police and will go to Dubai tomorrow to report the issue. This feels like a complete scam. Be very careful before ordering from them.

Horrible service , they forget to deliver , they have missing items which they don’t say . They also keep your money .