Sarah
Posted
Medium mask was too big so we have to…
Medium mask was too big so we have to alter them. Travel masks gap a lot.
Response from WellBefore· Mar 20, 2023
Hi Sarah, we're sorry to know you had issues with your products. If you allow us to provide more information, and in order to avoid these issues, we try to provide as much information as possible in our website regarding materials and sizes, so issues like this can be avoided as much as possible, like sizing guides and guidelines for self measurement that can be found at the product's description. Also, we have our customer service lines open 24/7 to provide assistance and instructions on how to measure the face in order to get the closest option to wear. We hope this information had helped a bit for your next purchase. If you need anything else, let us know. Stay safe!