Great
270 reviews
Welcome WagonHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1928, Welcome Wagon is one of America's most recognized new mover marketing companies, helping businesses connect with consumers during the critical first weeks and months after a move. Through targeted direct mail, digital marketing, and multichannel campaigns, Welcome Wagon helps businesses reach new movers as they establish relationships with local providers and make purchasing decisions. Serving thousands of markets across the United States and connecting brands with more than one million consumers each month, the company remains committed to helping businesses acquire new customers, build brand awareness, and foster long-term customer relationships
Welcome Wagon (welcomewagon.com) has 270 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 17 reviews with 3 stars · Clear filters
customer
Posted
So far no results but only a short time.
Response from Welcome Wagon· Apr 26, 2022
Thank you for your comment. I checked our systems, and your marketing is set to start in May, which is why you have not seen any results. I have a couple suggestions regarding the ad and offer and will reach out to you to discuss.
customer
Posted
It is too soon to tell put the staff and graphic design team are awesome
Response from Welcome Wagon· Feb 14, 2022
Thank you for sharing your experience. We do love our design team!!
Christopher John B.
Posted
*EDITED 2/2/22 After speaking with Eric, the VP Of operations and technology. Our issues were resolved with outcomes still dependent on those changes. I will say to read the contact very carefully before signing and be sure to ask your contact agent about ROI and what will be done to ensure your business sees results. As for the rude customer service I experienced from Lina Farley, Director of Customer Service - I was told that would be handled internally and I do hope so, as no business should be spoken to in that way. As I was extremely disappointed, dissatisfied, and outraged with her customer service, I am optimistic about moving forward with this company thanks to Eric.
Coexisting Canine Dog T.
Posted
After giving the one star rating for never responding to my emails, they contacted me and helped me out. They were very understanding and did what they could to help.
Response from Welcome Wagon· Oct 22, 2020
I appreciate your feedback and regret to hear that you were not able to connect with our Customer Service department. I believe our team manager was finally able to reach out to you and hope that things were resolved to your satisfaction. If not, I will send you a private message and you can respond if needed.
customer
Posted
No results. Hoping and checking for them.
Gene G.
Posted
Just now got my artwork for approval--Made some changes Will reserve my review for future developments. So far--So Good
Response from Welcome Wagon· Mar 5, 2020
Hi Gene, Thank you for leaving your feedback. It looks like your artwork was approved yesterday and is set to be included in our Gift Books beginning next month. We look forward to the partnership!
Derrick L.
Posted
So far so good. Nothing negative to say at this point. I’m going to hold my opinion until after the marketing starts. -Derrick
Tia
Posted
Would like to know the timeline and confirmed dates of what to expect and when to expect it. For example, when do the new movers receive the gift book. Will I receive a copy of the gift book with my ad and when? What day will the new movers receive the Especially For You Book? Will I receive a copy of it and when? When will I receive a list of the new movers who have received the gift book?
Response from Welcome Wagon· Dec 11, 2019
Hello Tia, Thank you for the feedback. Someone will call you today to answer all of your questions. My apologies that these were not better explained earlier. Best Regards, Eric
