Wefunder, Inc.Reviews of wefunder.com

Response from Wefunder, Inc.· Apr 8, 2024

Hi Zachary, Thanks for reaching out. I'm actually seeing that they responded to you already saying you were good to raise on the platform. If you need more help, you can reach out to [email protected]. Mark "Merc" Mercer Head of Investor Success Wefunder

Response from Wefunder, Inc.· Apr 8, 2024

Hi Alec, Apologies for my late reply. I was out due to a family death. Please reach out to us at [email protected], and we will be more than happy to help. Mark "Merc" Mercer Head of Investor Success Wefunder

Response from Wefunder, Inc.· Feb 11, 2024

Hi Tommaso, Thanks for reaching out. I have reviewed your review. I'm sorry that your overall positive experience on our platform resulted in a one-star review. I do agree that the team's response could have been better here, and I will coach the team in how we respond to our customers - as we do care. I am answering you via email to address your concerns, but hope you will re-consider your one-star rating in the future if we are able to earn back your trust. Mark "Merc" Mercer Head of Investor Success Wefunder

Response from Wefunder, Inc.· Dec 9, 2023

Hi Ron, I apologize for your dissatisfaction with Wefunder's assistance in your investment in Caribou. It is important to note that Wefunder shared all available information that we had access to. However, the details of the deal made during the acquisition are subject to a non-disclosure agreement (NDA). Therefore, Wefunder does not have access to that specific information. If you need anything, I'm here to listen or be of assistance the best I can be. You can contact me at [email protected]. Mark "Merc" Mercer Head of Investor Success Wefunder

Response from Wefunder, Inc.· Dec 24, 2023

Hi Amir, I apologize for your dissatisfaction with Wefunder. Please note that Wefunder does not have access to the internal operations of any business and is not part of its board or leadership team. Instead, we conduct basic background checks on founders and review all Community Round materials to ensure they comply with all legal requirements and Wefunder policies. All company information, including filed documents such as the Form C, is available to investors for each fundraising round. Also, 4 out of 5 of the startups that you invested in have failed leaving you at 80% having failed. The statistical rate of failures is 90% (https://explodingtopics.com/blog/startup-failure-stats). However, out of all the companies that have successfully raised on our platform as of this post, only 11.6% have failed thus far. Investing in the private market carries higher risks than investing in the public market. Therefore, investors should exercise extra caution and conduct thorough due diligence before making any investment decisions. One way to do this is to review all the available materials provided by the company, including the Form C. It is ultimately up to investors to evaluate the quality of each investment opportunity and make informed decisions based on their own research. If you need anything, I'm here to listen or be of assistance the best I can be. You can contact me at [email protected]. Mark "Merc" Mercer Head of Investor Success Wefunder

Response from Wefunder, Inc.· Dec 1, 2023

Hi Trish, I'm sorry to hear about your negative experience with Wefunder. We take your feedback seriously and apologize for any frustration or inconvenience you encountered during your campaign. We understand that setting up and maintaining a crowdfunding campaign can be challenging, and we strive to provide the best support possible to our founders. Since your experience, we have significantly improved our processes and taken steps to address the issues you mentioned. We have enhanced our support team to ensure better responsiveness and have implemented clearer communication channels. We appreciate your feedback and will continue to make improvements based on the experiences of our founders. We hope that you consider giving Wefunder another chance and benefit from the enhancements we have made in the future. If you have any further concerns or questions, please don't hesitate to contact me at [email protected]. Mark "Merc" Mercer Head of Investor Success Wefunder

Response from Wefunder, Inc.· Nov 16, 2023

Hi Leo, Thanks for reaching out. I'm sorry to hear that you are having trouble. Please reach out to [email protected] and we would be happy to help you. Mark "Merc" Mercer Head of Investor Success Wefunder

Response from Wefunder, Inc.· Sep 7, 2023

Hi Andrea, Thank you for reaching out. I'm sorry you are unhappy with your experience with Wefunder. There are a few things I wanted to address after reviewing your case. Your investment is structured as an SPV (special purpose vehicle), a standard investment vehicle in the financial world. It is designed to simplify and streamline the representation of multiple investors in a single entity on the company's cap table. This can be helpful for record-keeping purposes and for the company to attract future investment from institutional investors. Since you are investing in the SPV, which will then invest in the company, you will not receive a stock certificate for your shares. However, you can access the agreement you signed with the SPV on your Portfolio page, which is located at https://www.wefunder.com/portfolio. On this page, you can view all the details of your investment, including the terms of the agreement and the amount invested. You are correct; we do encourage companies to update their investors. It's important to note that Wefunder is a platform that allows early-stage private companies to gain funds from their community. We provide the technology that makes this possible and offer everyday investors the opportunity to be early investors in companies they are excited about. Ultimately, we cannot control what a company decides to do after its Community Round is closed. Your claim of the lead investor getting a big chunk of the earnings is inaccurate. They receive the same deal that any other investor receives by investing in that company. This incentivizes the lead investor to make decisions that benefit all investors - including themselves. Lastly, your claim about positive reviews on the site is also inaccurate, as we have many happy investors. Out of the 338 reviews we currently have on this site, this represents less than half of a percent of the investments Wefunder has had on our platform. We are very proud of our work and are always happy to help. You can always reach me at [email protected]. Mark "Merc" Mercer Head of Investor Success Wefunder