Wefunder, Inc.Reviews of wefunder.com

The customer service was great. I had invested into a company, but for some reason it did not link to my account. So I had two portfolios, I contacted Wefunder to get that corrected. It was corrected, but then it was not showing up in the app. So I contacted Wefunder again and a ticket had to be sent. It took no real time to have my issue resolved. I’m very appreciative of Wefunder and my experience.

Had 2 days where the link to complete the transaction did not work. Reset computer and allowed to finish. Peter Moser

It was relatively easy to sign up to invest, while still helping me feel that protocols were in place to ensure financial safety.

I am thoroughly disappointed with WeFunder. After jumping through all the hoops to get our campaign going including the financial review, I was "notified" after hounding them for over six weeks about our status that because our company was a "subsidiary" they wouldn't allow our raise on the platform. Frankly, that's crap because a quick review of live offerings reveals plenty of subsidiary companies on it. Their communication is horrible. The follow through was horrible. Initially, it all seemed great. Then it was like I was some kind of black sheep. I wouldn't use WeFunder for a dang thing. Now I hope our investors get their funds back in short order. WeFunder had no issue accepting their money! Do not use WeFunder. I'll edit my remarks to reply to Merc's feedback. Merc, that's a crock of crap. I found plenty of live campaigns with the exact same investment structure of a parent/holding company of the founding members. So you're "reason" is bs. Plain and simple. Calling our experience unsatisfactory is a joke. Your team, overall, did a horrible job of communicating with us. And frankly, you're all really quick to take people's money and then completely drop the ball. No sugar coating it with me. I'm 100% ticked off and making no bones about it. And after looking at reviews, I'm not alone in my opinion.

I was not comfortable giving out certain numbers via email. I emailed asking if we could have a quick conversation, so I could provide what was needed. Merc responded right away, we had our call (which was very pleasant :) and we were able to button up this investor piece in a matter of moments! Thank you Merc!!

There has been two separate incidence of moneys not able to be pulled form the bank account from the Wefunder platform. Yes, both times I've been helped diligently to fix the issue but took a long time and 'issue' is still unknown but got around it both times after many attempts. It can be frustrating but eventually was fixed. Wefunder is a growing company and a few bugs need to be worked out with the online system.

Customer service and transparency.

Overall very good and easy to use. It could be nice with a couple of scenarios of what to expect if a company does become a success.