ways2well.comReviews of ways2well.com

Heard about them on Rogan. Thought I would give them a try. The process is very slow and communication is sub par. Started on a peptide. The consultant was nice. The website alien avatar is annoying. Bad communication and follow-up. Looking for a more result active company.

I went into this with high levels of excitement but quickly realized this is just another cash grab. All the conversation about spearheading a movement in the wellness space turned into terrible communication, insane pricing and making me feel like I was an inconvenience when wanted the service I paid for in advance. Very bummed, had high hopes but just wasn't a good experience at any point for the year membership that I paid.

I have used Ways 2 Well for many years, about 10. Their customer service has gone downhill and now it is almost nonexistent. I can’t get refills in a timely manner. You can’t figure out how to talk to a human being. They’re doing everything through AI. Customer service is terrible. I’m shopping for new services and there are many to choose from now. Goodbye Ways 2 Well.

They praise their peptide "experts" but the consult I had with one of their "experts" wasn't even familiar with one of the most widely used peptides. She also couldn't answer additional questions regarding advice on other widely used peptides. Go elsewhere folks - this company may have effective marketing but you can get much better professional advice from other providers!

Didn’t want to believe all the bad reviews now I have to say I should’ve believed what I read. It’s a money grab pure and simple. They got me and I grabbed because all I wanted was to be pain free and drop a few pounds. I just stopped taking the BPC157 and I just can’t afford to continue and I’m not sure but it seemed like it was working for me!!! Weight loss supplement nothing. So I tried but another expensive experience that did nothing!!! So to get this over with just diet and workout and if you’re in pain take Tylenol 650 mgs and just get through it. This is not real unless you’re LOADED!!!!

Started out great then...everything was smooth initially. paid the 600, went to quest with their order form, received results within a week and was able to schedule an appointment the week after. the providers they list on their website however, are nowhere to be found. there were only 2 PAs or RNs available for me and none of them were listed on their website. this made me uneasy but went forward anyway. Turns out I got a lovely nurse and had a good experience with her. FYI, they do not have MDs or endocrinologists that you can speak with, only PAs or Rns or something similar. this will have to depend on your comfort level. about 4 weeks in, I needed to follow up with my nurse regarding my scripts and progress but could not find any contact info for her or anyone specifically. all the questions go to customer service and whoever gets it responds, I suppose. also, I wanted to buy some supplements, they had nothing on their website. everything was sold out. not sure how that is even possible. really? everything? I dont like the fact that they use so many different websites to conduct business, they use so many pharmacies, some you have to text, like a drug dealer. so many providers, it's confusing and can be inconsistent. also, received no rewards for referring someone. kind of a mess. all that matters to me are the results however, so I will have to wait and see the retest at 6 months to truly evaluate but so far, seems like a great concept with poor execution.

Not impressed with my experience of this company. Had to pay a consultation fee of $50 after using a discount code to get 50% off. The consultation was underwhelming. The person I talked to seemed pretty disinterested in the conversation. I honestly thought she might have been nodding off a little. Perhaps she has a health issue though, I don't know. She was basically just listing information about each peptide that I could have gotten online. Although she did give me a good suggestion about which peptide to start with which was different than I originally planned. She told me when I was ready to move forward to email her through the Charm portal. When I tried to do that, it turns out you can only send emails to a handful of predetermined email addresses (and her email wasn't one of them) so I just picked whichever one seemed most appropriate. The responses I was getting seemed like they were just coming from an AI chatbot and took 2-days to respond each time which just drags out communication. I was given pricing for all of the peptides I was interested in, and then when I asked about one of the topicals was told that they don't give out prices because they could be different depending on when I place my order. So, then I was told that all of the prices I was already given might be different and that I would have to officially place an order to see the real price. I went ahead and placed an order because I was told I could approve the cost before being charged. I received an email response saying that my order was put in through some other pharmacy but they were out of the peptide I wanted until December 8th. Once the prescription was filled I would get an email confirmation. It is now December 27th and I have still heard nothing. My original consultation was on November 14th. It is now well over a month later and I have still not been able to get any product out of this company. Also, I thought the whole point was they had a fancy FDA approved peptide facility, but my prescription was sent to what seems to be an outside pharmacy. Overall, this was a massive waste of time and $50. You can't email the company you can only use their AI chat bot. If you call, it's more AI. I can't say I would recommend this company, and I have since updated anyone that I originally suggested it to of my less than optimal experience. I don't love to write negative reviews but I am feeling a little ripped off considering I paid for the consultation to essentially be ghosted by the company.

Off to a very bad start. I was super excited to sign up my wife. Immediately the charm patient portal is having problems. Saying there is a mismatch in date of birth but there’s not. We’ve called customer service several times and they NEVER answer. You talk to an AI agent and they say they’ll call back. They called back the day after our initial call and my wife was in an appointment. The AI said the call back the same day so we kept the phone close but of course they call a day later, leave a message, and no follow up call. Called them back 30 minutes after the missed call and of course no answer. Right back to the AI agent who again says they’ll call you back. Wife went to quest but they said she needed a blood work order from ways2well. I’m assuming we can’t get that without having set up the charm patient portal, so we’re stuck. We live in Puerto Rico full time so time is of the essence. We’re trying to get this done while we are in Las Vegas but with the inability to speak to a live rep and the 24 hour call back times it doesn’t look like it will happen. We should have just gone the traditional route for bloodwork. Extremely disappointing. If this is a sign of how they operate, I’d have to say I regret signing her up.